Yotpo Reviews in June 2026: User Ratings, Pros & Cons

Brilliant company

What do you like best? YOTPO is a great service that is super-simple to use as well as set up. I have been most impressed by the quality of the customer service team, which respond quickly and offer practical advice to help me with any stumbling blocks I encountered. What do you dislike? The integration of mail after purchase emails took some time for our developers but we're a small team and we do not have developers in-house so this is mainly why. But, now that it is set-up we ...

Best vendor ever!

PROS & CONS What are the best aspects of this product? I really like Yotpo because it offers great features as well as top rate customer support. The app is easy to use and my customers are able to provide their reviews quickly and easily. The FAQs feature is quite helpful. My customers are very important to me and Yotpo helps me provide a super customer experience. What aspects are problematic or could work better? Yotpo is the perfect application for my needs. Their website is ...

Superb Support

What do you like best? Running a small business on my own, I don't have the time resources to capture reviews and present them in a way that visitors to my site expect, however I totally understand the importance of reviews. Thats why I love Yotpo. Its been on my site since 2013, so clearly I'm very happy with it. All reviews are automatically posted and while I was nervous to begin with, I realised I am very confident in the support I provide and so the reviews will show this. Yes its ...

Offers many benefits

PROS & CONS What are the best aspects of this product? Yotpo helps us get customer reviews for our products every day. They are detailed and helpful for our customers. It was easy to integrate Yotpo into my ecommerce website. What aspects are problematic or could work better? There is a big drawback I would like to point out. Yotpo does not work with Rich Snippets in Big Commerce. I have been using the service for more than a year but they still haven’t added this feature. Rich ...

Game Changer for DPA Ads

What do you like best? It's been worth it for the Facebook DPA Review Ads alone. We saw performance declines in our standard DPA campaigns - huge increases in our CPCs in recent months. But the YotPo has an integration with Facebook to allow review ads in DPA has been incredible- we're earning 15-1 ROAS on our standard campaign. What do you dislike? I don't have any specific recommendations to improve. Recommendations to others considering the product: It's not cheap so do ...

Great experience with importing reviews between stores

What do you like best? I recently outgrew my online store and wanted to move my reviews with me to my new e-commerce platform. I was really nervous that I was going to lose any reviews from my old online store. I'm not a 'tech guy' by any means, but the process was simple and streamlined. Yonathan with Yotpo was quick to answer any questions that I had and kept things simple. Thanks Yotpo! Highly recommended! What do you dislike? Nothing. I'm happy with the product and with the ...

Amazing. 75% of product are reviewed now. Support was unbelievable

What do you like best? I now get about 75% reviews on my product sales. Before I was having a hard time getting a couple reviews. Sasha, my tech support did a screen share with me. Fixed my coding I did as a novice. Got all my reviews perfect. Went beyond and helped me export old reviews and implement them into my new one when I could not. I was happy with the service I was originally getting, but she made sure to step it up a notch. What do you dislike? It was a little ...

Extremely amazing portal that will make money for you

What do you like best? Yotpo's intregration system is amazing. THey can connect with your site very quickly and your customers start receiving mail after purchase emails asking to write a review WITHIN THE EMAIL. That part is key. Most reviews emails ask the customer to click here to write a review. Customers do not want to do that. Yotpo's email allows them to write a review write in that email. It is so simple for the brand and the consumer. Before Yotpo, we were getting about 5 ...

AWESOME REVIEW & SUPPORT

What do you like best? Yotpo is awesome as real reviews by real people works best - word of mouth is the way to go. customer service really helped alot in getting this done. any enquiry will be answered. Yulia Sachkova from yotpo really helped me alot and was patient all the way through! What do you dislike? takes some time to import our reviews but ultimately there is nothing that i dislike Recommendations to others considering the product: try it - its free and have a ...

Overpriced app

PROS & CONS What are the best aspects of this product? Yotpo offers a lot of features but we cannot use them all as we subscribe to a basic package. A highlight is the review summary on top of the reviews widget on product pages. Yotpo can be compared to Amazon when it comes to layout. The app lacks user submitted photos, but I think this feature has been added recently though it is not available for our plan. What aspects are problematic or could work better? The customer support ...