Yotpo Reviews in June 2026: User Ratings, Pros & Cons

Complete Ripoff!

What do you like best? The product works if your using one of their pre-built shopify integrations. What do you dislike? Unethical company with poor business practices. Recommendations to others considering the product: Do your homework. Much cheaper options based in the U.S. that are ethical companies. Yotpo basically stole $8,000 from our company with a yearly plan that never once got used because their tech team couldn't set it up and it didn't do half of the things they ...

Great review platform - with easy integrations for most websites

What do you like best? That I don't need to book a web developer to use this. It is really very easy to change settings and get this working with plug in integration. What do you dislike? Sometimes an update throws a setting off and it's a while until you realise it isn't working properly. But then easy enough to fix once aware, but an email to say it is not sending notification emails would be great. That the paid options are such a big leap - I'd love to try some of the ...

Great review company!

What do you like best? The automatic mails they send to customers. But their service is also great. Fast and effective response. What do you dislike? Nothing. everything seems fine to me. he What problems are you solving with the product? What benefits have you realized? Automatic product review invitations. This gives us good feedback of our products and potentiel customers can analyze these reviews before they buy a product. Very useful.

Happy Customer

What do you like best? 1. Review request automation : MAP is really great. The more orders we have, the more views we will have. Automation is always great. 2. Review tabs is really a powerful feature. Almost 100% desktop customers interact with it 6 times/session. It is really a good feature to increase purchase confidence. 3. Yotpo Support team is always professional and quick. Itai, thank you so much for your time and patience, my friend. What do you dislike? 1. ...

Excellent customer service

What do you like best? Fast replies and really supportive of a small charity. What do you dislike? The online portal for members is not intuitive enough. Recommendations to others considering the product: Customer service is excellent What problems are you solving with the product? What benefits have you realized? Small organisations need to win customer's trust in order to grow, and Yotpo helps with that.

Decent Functionality, Very slow support

What do you like best? There's some great tools to re-engage customers to write reviews if they haven't already, and the cost is reasonable for the functionality it delivers. What do you dislike? Support has been slow to respond to our inquiries for technical issues, and has often not really helped towards resolution, simply passed the issue back to our team. No option for content syndication to other retailers. What problems are you solving with the product? What benefits have ...

We love Yotpo

What do you like best? We are a small business who sells a waterproof phone case, so reviews are absolutely critical. We have been using Yotpo for over a year and could not be happier. The review request email that is sent out makes it incredibly easy for our customers to write reviews. We are seeing about a 7% review rate compared to approximately 1% through Amazon. Our account manager, Lihi, could not be any nicer and has responded to our many requests within an hour or two, every ...

Yotpo. Product reviews made simple.

What do you like best? Price is what made Yotpo extremely appealing. But after using Yotpo for 3 years now the entire product is so easy to use. What do you dislike? I'm still not completely happy with their most recent backend update. What problems are you solving with the product? What benefits have you realized? We are using Yotpo for product and website reviews. The reivews have helped persuade customers to purchase items.

Top rate review app

PROS & CONS What are the best aspects of this product? The free version is excellent which is rare while the paid version is top notch. The app is easily configurable and it sends automated emails after you purchase something. Overall, it is a good solution and customers can give their review from within their email client. Another highlight is the Q/A feature. Other strengths are coupon delivery after reviewing and recommended products. To sum up, Yotpo offers plenty of useful features ...

Their support has been nothing but impressive.

PROS & CONS What are the best aspects of this product? The free plan that I have prompted me to pursue some questions for after sales email that wasn't mentioned within the documentation. A rep who goes by the name of Shirel has been a huge help. She gave me comprehensive information explaining to me what'll happen precisely and how to help meet my goals. What aspects are problematic or could work better? As what others mentioned, there's a penalty when it comes to site speed. I ...