Yotpo Reviews in June 2026: User Ratings, Pros & Cons

An important app for my website

PROS & CONS What are the best aspects of this product? My business is targeted at a specific segment of the population. It is important for me to get positive reviews for my products. Reviews help me build trust with my customers and tell them that I am putting in a lot of work to make my product and customer service better. Yotpo is the first app I selected for my e-commerce website. It offers great value for money. What aspects are problematic or could work better? There are a ...

I'm a very satisfied user.

PROS & CONS What are the best aspects of this product? So many things to like with this tool. Their MP is fantastic. When there's an increase in orders, there will be an increase of views. Automation is superb. The review tabs is one robust functionality. A majoity of desktop customers can communicate several times per session. What aspects are problematic or could work better? It seems customers aren't capable of doing uploads through the onsite review widget. But I believe this ...

A great organization.

PROS & CONS What are the best aspects of this product? Yotpo is a fantastic service. It's very easy to utilize and set up. I came away impressd with their customer service team. They were quick to respond and provided adviced to assist me with any problems that I may have. They've been good to me since the very beginning. What aspects are problematic or could work better? Its integrated mail-after-purchase emails took a bit of time for our developers to deal with. We're currently ...

Funciona muy bien

What do you like best? Lo que me gusta mas e yotpo es que funciona muy bien sin importar cuanto tiempo o atención le prestes todos los días. Responde mejor cuando respondo las revisiones y utilizo las funciones e impulso social para aprovechar todas las excelentes criticas que estamos recibiendo. Sin embargo si estoy abrumado con otro trabajo no, entonces no tengo que iniciar sesión y verificar las cosas, Yotpo simplemente funciona What do you dislike? Para mi Yotpo no es nada ...

Wat een arrogante zooi

Wat een arrogante zooi. Veel te hoge tarieven. Prijzen zichzelf totaal uit de markt.

Very likely to leave Yotpo shortly

What do you like best? There are three things I like about Yotpo: 1 - You can convert a "product review" into a "site review". 2 - You can moderate the reviews posted to filter them. 3 - They support Google Seller Ratings. For the most part a reviews platform should be a "set it and forget it" kind of thing, though read on below, as in reality it seems like "setting it and forgetting it" really doesn't work with reviews. What do you dislike? I've been pretty hugely ...

Customer support is the worst

Customer support is the worst. Its been 4months and they still cant solve a simple translation request. Waste of time and money.

Very user friendly

What do you like best? The ability to review a review before it is published. Often times someone is inaccurate with their review so it is nice to be able to clarify. What do you dislike? It is a little difficult to navigate at first - we use it for multiple brands and the display was slightly confusing. Recommendations to others considering the product: Pay attention to the introduction video What problems are you solving with the product? What benefits have you ...

Yotpo is a great service

What do you like best? I love that I can moderate the reviews we get, so we can talk to customers in real-time and resolve any issues that may have arose. We love being able to publish to our social media as well. What do you dislike? We noticed that a lot of our reviews were stuck and not showing up, but thankfully customer support was able to unlock those for us. Recommendations to others considering the product: I'd definitely recommend checking out Yotpo, the ability to ...

Everything I was hoping it would be

What do you like best? We were looking for a simple yet robust review app for our BigCommerce store and YotPo has been exactly that. It was simple to integrate into our store and when we did have questions, the customer service team has been prompt and very helpful. I feel like we are more than getting our ROI on this tool, given what reviews do to our conversion rates. What do you dislike? It took a few days to get the hang and feel for the app, so there is a bit of a learning ...