9.1
Spot Score
Yotpo Reviews in June 2026: User Ratings, Pros & Cons
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Yotpo Reviews & Ratings
Spotsaas Editor’s POV
Yotpo is a standout review platform that truly excels in showcasing customer feedback effectively. Users appreciate the insightful analytics that highlight key features and aid in better targeting customers. Additionally, the seamless third-party integration feature is a significant advantage, simplifying the process for users. The loyalty rewards program stands ...Read more
Yotpo pros and cons
Yotpo provides excellent analytics to showcase reviews effectively and highlight popular features.
The Support Team at Yotpo is dedicated, helpful, and plays a key role in successful implementation.
Yotpo offers third-party integration for seamless connectivity with other platforms, enhancing functionality.
The loyalty rewards feature in Yotpo facilitates honest feedback collection and customer satisfaction monitoring.
Some users find the richness of features in Yotpo, especially customizations, overwhelming without adequate guidance.
Limited selection of additional apps and connectors in the Yotpo Marketplace may restrict access to advanced functionalities.
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Showing 221-230 out of 336
ES
Executive Sponsor in Marketing and Advertising
01/21/20
Great reviews software
What do you like best? Easy to use tool to collect reviews and customer feedback. What do you dislike? The platform has undergone several changes since we originally purchased so there is a learning curve sometimes to re-learn how to do things at times. Overall the changes have been good. What problems are you solving with the product? What benefits have you realized? Customer review collection and posting it on the website using the widget.
AI
Administrator in Sporting Goods
01/16/20
Great Product and Service
What do you like best? I love the ease of use with the software and the ability to push social images onto our website. What do you dislike? Nothing it is all great the customer service is top-notch and I have had no major issues with the software. Recommendations to others considering the product: It is a huge part of building culture and getting user-generated content for your website. They keep getting better and better and always rolling out new features. What ...
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TD
Thomas Desmond
12/13/19
Terrible customer support and a lack of…
Terrible customer support and a lack of features until you “upgrade”.
JH
Juniper H
11/25/19
Manage comments and reply to feedback
What do you like best? Yotpo is a great tool that monitors our comments absolutely good and lets us know which of them can be included in our Facebook or website. Also, it offers some exceptional product isolation so that we don't cross paths. What do you dislike? Yotpo is an expensive software, but after we realized the effect on our organization, we had no problem investing on it. And it requires some deep training for staff, which may take them sometimes as Yotpo can be complex ...
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DB
Dan B
10/11/19
Outstanding Onboarding
What do you like best? Our onboarding process was very hands-on and ensured that we took full advantage of the tool from day one. What do you dislike? The ongoing management of our account is much less hands on than the onboarding. It would be great to have a QBR to make sure we're still on track, updated on the road map, etc. Recommendations to others considering the product: Commit the organization to regularly engaging with and acting upon customer reviews. What ...
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MF
Manny F
10/11/19
YOTPO - An essential software for eCommerce!
What do you like best? Seamless integration with Magento and then Google Ads, Shopping and Snippets. One can replace Facebook reviews with more authentic YOTPO ones. What do you dislike? Integration with Microsoft Ads and Google Business Profile. What problems are you solving with the product? What benefits have you realized? The feedback and positive criticism we've received is helping our organization to do better.
LC
Lou C
10/11/19
Easy to install, user-friendly but pricey for a small/med growing business
What do you like best? Ease of use, communications, some social media options What do you dislike? - Pricing - Reviews don't show in chronological order on our website What problems are you solving with the product? What benefits have you realized? Great way to communicate customer testimonials
NC
Nichole C
10/11/19
Excellent Service & Support
What do you like best? Our company has been using Yotpo for a couple of years now and we absolutely love the support and experience we get from the company and the platform itself. Shout out to Saurabh Vaish who has been there to help us work through all of our kinks and conundrums. He's the best at helping us maximize the utilization of this amazing tool. What do you dislike? Sometimes the navigation isn't intuitive, but other than that, there's not anything else I can think of. ...
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MJ
Michael J. M
10/10/19
Yotpo is an excellent platform
What do you like best? We really like the full picture of our client / customer experiences that Yotpo helps us paint - the reviews really help bring the product lines to life, and the 2 way commenting makes the brands feel friendly. What do you dislike? We don't love that they require specific branding in the footer of emails that is a little confusing to explain to clients and customers. What problems are you solving with the product? What benefits have you realized? It's ...
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UI
User in Marketing and Advertising
10/09/19
Best customer review platform
What do you like best? The customization and seamless interface make customer retention and managing reviews incredibly easy. What do you dislike? n/a this product fulfills all of my needs for managing reviews. What problems are you solving with the product? What benefits have you realized? We have dramatically increased CTR and improved organic rankings through Yotpo
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].