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9.1

SpotScore

Yotpo - Reputation Management Software

Yotpo Reviews in July 2026: User Ratings, Pros & Cons

Unleash the power of customer feedback.

3.9

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Yotpo Reviews & Ratings

3.9

Very Good

Based on 750 ratings & 336 reviews

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Rating Distribution

Excellent

(297)

Very Good

(14)

Good

(10)

Poor

(3)

Terrible

(12)

Spotsaas Editor’s POV

Yotpo's review platform is built for businesses that need customer feedback displayed prominently on product pages. The analytics dashboard shows which review attributes drive conversions—sentiment, product features mentioned, reviewer verified-purchase status—letting you target messaging to high-intent segments. Third-party integrations with Shopify, ...Read more

Yotpo pros and cons

  • Yotpo provides excellent analytics to show reviews effectively and show popular features.

  • The Support Team at Yotpo is dedicated, helpful, and plays a key role in successful implementation.

  • Yotpo offers third-party integration for connectivity with other platforms, improving functionality.

  • The loyalty rewards feature in Yotpo facilitates honest feedback collection and customer satisfaction monitoring.

  • Some users find the richness of features in Yotpo, especially customizations, overwhelming without adequate guidance.

  • Limited selection of additional apps and connectors in the Yotpo Marketplace may restrict access to advanced functionalities.

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Showing 121-130 out of 336

KC

Karen Connell

02/22/23

5 out of 5

Great service!

Allen M was super helpful! Very easy to get the changes that I needed.

S

Sean

02/21/23

5 out of 5

Warly S helped me understand my reports…

Warly S helped me understand my reports on Yotpo. Thank you so much!

A

Ari

02/21/23

5 out of 5

So helpful

So helpful! So thankful for Ronel.R's customer service.

KM

Kathleen Miles

02/21/23

5 out of 5

Thanks Jeorge!2

Jeorge was very patient with me and helped me solve my issue! Thanks!!

RN

Richard Nordqvist

02/21/23

5 out of 5

Great support

Daniel P helped me install and set up Yotpo on our new Shopify Store.

JK

Jesper Krasse

02/21/23

5 out of 5

Great customer support

Great customer support, Joian Z helped me with issues I had with displaying the reviews on website and on Google shopping.

L

Leo

02/20/23

5 out of 5

Allen from Yotpo was very helpful

Allen was super helpful with everything I had issues with. Top notch Customer Service!

MB

Matt Bauman

02/20/23

5 out of 5

Great Customer Service!

Great app! Customer service is always available and super helpful. Lemuel did a great job helping me out.

鈴木唯友

02/20/23

5 out of 5

thank you Ronel

Date of experience: February 21, 2023

T

Tom

02/20/23

5 out of 5

Awesome support staff!

Yotpo support staff are awesome. Joian Z helped me with the my support query and delivered excellent results. Patient staff that work with you along the way.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].