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9.1

Spot Score

Yotpo - Reputation Management Software

Yotpo Reviews in June 2026: User Ratings, Pros & Cons

Unleash the power of customer feedback.

3.9

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Yotpo Reviews & Ratings

3.9

Very Good

Based on 750 ratings & 336 reviews

Rating Distribution

Excellent

(297)

Very Good

(14)

Good

(10)

Poor

(3)

Terible

(12)

Spotsaas Editor’s POV

Yotpo is a standout review platform that truly excels in showcasing customer feedback effectively. Users appreciate the insightful analytics that highlight key features and aid in better targeting customers. Additionally, the seamless third-party integration feature is a significant advantage, simplifying the process for users. The loyalty rewards program stands ...Read more

Yotpo pros and cons

  • Yotpo provides excellent analytics to showcase reviews effectively and highlight popular features.

  • The Support Team at Yotpo is dedicated, helpful, and plays a key role in successful implementation.

  • Yotpo offers third-party integration for seamless connectivity with other platforms, enhancing functionality.

  • The loyalty rewards feature in Yotpo facilitates honest feedback collection and customer satisfaction monitoring.

  • Some users find the richness of features in Yotpo, especially customizations, overwhelming without adequate guidance.

  • Limited selection of additional apps and connectors in the Yotpo Marketplace may restrict access to advanced functionalities.

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Showing 111-120 out of 336

BM

Ben Manley

02/23/23

5 out of 5

JAmes Edmar was extremely helpful

Date of experience: February 24, 2023

JH

Jonathan Hill

02/23/23

5 out of 5

Very good support staff on the chat

Very good support staff on the chat. I spoke with Lemuel and they were knowledgeable and really helped me out.

E

Edgar

02/23/23

5 out of 5

Lemuel customer service is great

Lemuel customer service is great, my issue was resolved, in fact I receive more functionality in my expectations

S

Sumometa

02/22/23

5 out of 5

James Edmar C was extremely patient…

James Edmar C was extremely patient with my queries and managed to answer them perfectly.

G

Gibson

02/22/23

5 out of 5

5 stars

Sugar L helped me resolve my issue and was very efficient and helpful!

WS

Wendy Stead

02/22/23

5 out of 5

Amazing service and support always from…

Amazing service and support always from Yotpo. Their system is easy to use and my customers love it... thank you

AJ

Amy Johnson

02/22/23

5 out of 5

Super helpful and quick service support!

My reviews had disappeared on my Shopify site and Yotpo agent Warly was super helpful fixing it and getting the reviews showing again. I’m not that techs and was grateful for his help and great customer service.

KA

Katrīna Anevica

02/22/23

5 out of 5

My problem was solved very quickly!

My problem was solved very quickly, thanks to Joian and Allen M for the fast response! :)

DW

dave wrench

02/22/23

5 out of 5

Great customer service

Great customer service, takes the complication out of things.

A

Annie

02/22/23

5 out of 5

Allen M was very helpful and he really…

Allen M was very helpful and he really went above and beyond on helping me with our site customer reviews. Thank you!

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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