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Yotpo - Reputation Management Software

Yotpo Reviews in July 2026: User Ratings, Pros & Cons

Unleash the power of customer feedback.

3.9

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Yotpo Reviews & Ratings

3.9

Very Good

Based on 750 ratings & 336 reviews

Are you using Yotpo?

Rating Distribution

Excellent

(297)

Very Good

(14)

Good

(10)

Poor

(3)

Terrible

(12)

Spotsaas Editor’s POV

Yotpo's review platform is built for businesses that need customer feedback displayed prominently on product pages. The analytics dashboard shows which review attributes drive conversions—sentiment, product features mentioned, reviewer verified-purchase status—letting you target messaging to high-intent segments. Third-party integrations with Shopify, ...Read more

Yotpo pros and cons

  • Yotpo provides excellent analytics to show reviews effectively and show popular features.

  • The Support Team at Yotpo is dedicated, helpful, and plays a key role in successful implementation.

  • Yotpo offers third-party integration for connectivity with other platforms, improving functionality.

  • The loyalty rewards feature in Yotpo facilitates honest feedback collection and customer satisfaction monitoring.

  • Some users find the richness of features in Yotpo, especially customizations, overwhelming without adequate guidance.

  • Limited selection of additional apps and connectors in the Yotpo Marketplace may restrict access to advanced functionalities.

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Showing 131-140 out of 336

CT

Catherine Thaler

02/20/23

5 out of 5

Allen was super helpful

Allen was super helpful, very fast responding. Great support. Thanks

A

Ally

02/20/23

5 out of 5

Five Stars!

Yotpo is perfect for getting reviews! Great customer service too, when I had a question Lemuel was able to help out promptly!

J

Jim

02/20/23

5 out of 5

Warly was a big help and answered all…

Warly was a big help and answered all my questions! Great customer service!

A

Ally

02/20/23

5 out of 5

Five Stars!

Yotpo is perfect for getting reviews! Great customer service too, when I had a question Lemuel was able to help out promptly!

J

Jim

02/20/23

5 out of 5

Warly was a big help and answered all…

Warly was a big help and answered all my questions! Great customer service!

CT

Catherine Thaler

02/20/23

5 out of 5

Allen was super helpful

Allen was super helpful, very fast responding. Great support. Thanks

JT

Jacob Thomsen

02/18/23

5 out of 5

Support in Top Class

Support in Top Class Yotpo's support is excellent no matter what user level you are at.. I was assisted by Joian and my experience generally more than what one would expect from the relatively simple questions I asked. I got clear message about my challenges while serving cross -references to different departments that take care of more specific issues. So all in all, great experience and a huge thank you from here :-)

JT

Jacob Thomsen

02/18/23

5 out of 5

Support in Top Class

Support in Top Class Yotpo's support is excellent no matter what user level you are at.. I was assisted by Joian and my experience generally more than what one would expect from the relatively simple questions I asked. I got clear message about my challenges while serving cross -references to different departments that take care of more specific issues. So all in all, great experience and a huge thank you from here :-)

DR

Dylan Rihan

02/17/23

5 out of 5

HIGHLY Recommend Yotpo

Highly recommend Yotpo, their customer support is the best, they really do care about you achieving your business goals! Small business owner? Choose Yotpo!

DR

Dylan Rihan

02/17/23

5 out of 5

HIGHLY Recommend Yotpo

Highly recommend Yotpo, their customer support is the best, they really do care about you achieving your business goals! Small business owner? Choose Yotpo!

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].