Yesware Reviews in June 2026: User Ratings, Pros & Cons

Creep

What do you like best? Tracking when and where people open my emails What do you dislike? If someone opens on gmail is just says Gmail, not the device or location... that's weak What problems are you solving with the product? What benefits have you realized? knowing if a client opened what i sent

Yesware Review

What do you like best? Easy user interface and integration with Gmail and Salesforce CRM. Mail merges, which allow you to send out mass emails to leads/contacts What do you dislike? Difficult to reorder the templates you create. Recommendations to others considering the product: I recommend those to use Yesware as a starting point for getting into email tracking and analytics to plan your campaign and build your pipeline. If you are a Gmail browser user, the Chrome ...

Simple way to manage emails

What do you like best? The best aspects of Yesware are being able to send many emails (up to 200) at a time in one mail merge and also being able to track who has read them. Using email templates also makes life much easier when drafting up messages to send to the masses. What do you dislike? Sometimes there are icons that pop up that are distracting and unnecessary. Recommendations to others considering the product: If you send a lot of emails to your customers and want to ...

Some features you need, some you don't.

What do you like best? Recently we've included email metrics in our rep analysis, which Yesware allows me to segment by team and give a good indication of how many emails are being sent. Being able to see which emails are opened by prospects/clients that might be ghosting you helps determine if you should keep spending effort, or if you should move on and focus somewhere else. What do you dislike? There are some features that are overkill, and sometimes working in the backend ...

One Call Close

What do you like best? I had an account in my book that was a major opportunity, but I hadn't had much luck trying to connect. Out of the blue, I received a notification that my contact had opened an email that I had sent a few days back. I paused my lunch, called him right then. He happened to have a finance meeting in an hour, so we had the demo right then and there. We were able to discuss the functionality and value, cost, and next steps. Luckily there was a finance meeting right ...

Love it!

What do you like best? It shows you all of the emails you've sent in order and whether they have been opened or not. You can see how many times your email has been opened, where, and from what device. I don't use any of the other features but I do find the email tracking very beneficial. What do you dislike? There isn't much I dislike but I do wish yesware was able to show whether an email bounced or not. What problems are you solving with the product? What benefits have you ...

Yes to Yesware!

PROS & CONS What are the best aspects of this product? Yesware allows me to receive real-time information, like prospect reading my emails, mail merge data, and links clicked to mention a few. With all the information that is available to me, I can quickly decide to move in to a certain prospect if their actions indicate they are interested in what I offer. What aspects are problematic or could work better? I hope Yesware fix the bug in the mail merge function. Most of the time, I ...

It did a great job in helping us scale our monthly sales by more than 30%!

PROS & CONS What are the best aspects of this product? In the intermediate level, Yesware is product that does a good job in terms of performance. It's a critical sales tool worth keeping. When it comes to the product level, its templates ended up being used frequently. They helped us make the most of our time. It allowed us to create the proper message for every sales cycles stage. What aspects are problematic or could work better? There's not much to hate with Yesware. An area ...

An amazing tool that continutes to improve.

PROS & CONS What are the best aspects of this product? Mail merges are way too easy to set up. Plus, they can be customized. It also comes with Salesforce integration (a huge plus!). Click-to-call can easily be set up. I can now use my smartphone for calls and tracking Salesforce without failure. What aspects are problematic or could work better? Once the mail merge is set and ready, it can be challenging to get rid of/tracking emails from within the list. At times, you'll wind up ...

Perfect tool for organizing, expediting, and implementing crucial sales activities

PROS & CONS What are the best aspects of this product? Their customer service is the best. I can ask them any question or come to them with any issue, I can be sure that they know the answer. Their response is very prompt. Also, I like how they take my feedback and make improvements based on the comments I made. What aspects are problematic or could work better? I may have several frustrations with the product but I submitted feedback and they took care of it. What specific ...