Yesware Reviews in June 2026: User Ratings, Pros & Cons

good basic functionality, not as good for scaling

What do you like best? fairly easy to use for small tasks and when companies are still small, but quickly falls behind industry-standard tools as you aim to scale What do you dislike? UI is a little confusing and it takes too many steps to get things done Recommendations to others considering the product: great when you're getting started but it quickly gets outscaled by competitors What problems are you solving with the product? What benefits have you realized? ...

I would definitely recommend Yesware for anyone in a sales oriented environment doing outbound.

What do you like best? I love how I am able to send emails at scale and how it also tracks open rates, click rates, bounce rates, and reply rates all within one dashboard. What do you dislike? I don't like the fact that an email in an automated drip campaign still goes out even though even the recipient forwarded the email and the forwarded recipient replies. The original recipient gets annoyed when they a get another unintended follow-up from me. Recommendations to others ...

Does what it needs to do

What do you like best? I like that I can automate and run a lot of e-mails/e-mail campaigns. The software is very easy to use and it is very intuitive. If you don't have a CRM with all of these built-in features, Yesware is the way to go. Yesware does a great job at tracking opens. The ability to insert templates mid e-mail is a life-saver. What do you dislike? Yesware is not always very precise about the opens. Sometime if I open the e-mail it will count as an open. When I ...

Yesware is the best Email aid tool I have ever used.

What do you like best? Yesware is a great tool. It does an amazing job keeping me organized. It allows me to see when people have answered and also helps me schedule future tasks. What do you dislike? I wish that the `email activity portion of yesware allowed me to click into a previous email easily. What problems are you solving with the product? What benefits have you realized? Yesware has email campaigns which are awesome. It lets you send blast emails scheduled ahead of ...

Wish it was more complete in tracking outgoing emails.

What do you like best? The ease of seeing when a colleague opens an email. What do you dislike? Sending email with HTML causes Outlook to be non-responsive for a long period of time. Tech support is mediocre. Works about 60% of the time to track opening of emails with business user email account. Doesn't report opening if user has Office 365 What problems are you solving with the product? What benefits have you realized? email tracking for ease of response, and ...

Over 200k Emails Sent Using Yesware - Still My Favorite EMAIL Solution

What do you like best? I have been a loyal user of Yesware since 2015. I still believe it is the best solution available for mass emails and managing prospects. customers and co-worker communication. Excellent interface in both Gmail & Outlook. Email management is top notch and still unparalleled by any other solution to date. That being said... What do you dislike? On the negative side Yesware launched their latest mail merge management module in 2018- "Campaigns". Although it has ...

Great tool

What do you like best? I really enjoy the email templates and the ability to send campaigns What do you dislike? There honestly really isn't anything I dislike about Yesware! What problems are you solving with the product? What benefits have you realized? Time management

Good for SMB teams

What do you like best? The templates are very easy to create & pull in fields from Salesforce. For the most part, they log to Salesforce / your CRM with minimal effort. What do you dislike? There's some room for error as it relates to the Mail Merge features. Sometimes they don't autofill the fields from Salesforce before they're sent out, so double check that they're filling before hitting send. What problems are you solving with the product? What benefits have you realized? ...

Great Resource

What do you like best? Campaigns and mail merge make it very easy to ensure that you are reaching out to prospects in cadence. What do you dislike? The integration between gmail and salesforce could be a little better. Sometimes the emails sent do not log to gmail. Recommendations to others considering the product: Make sure that you are checking off the correct buttons when logging emails What problems are you solving with the product? What benefits have you realized? ...

Yesware Review

What do you like best? The campaign helped me stay organized and gameplan how to contact prospects. My campaign has a quota that requires daily metrics for calls and emails. Yesware helps prepare to hit those daily metrics. What do you dislike? The estimates for the best time to send emails should be tailored more specifically to other factors like (Industry, personal metrics from yesware) Recommendations to others considering the product: Get familiar with using campaigns. ...