Yesware Reviews in June 2026: User Ratings, Pros & Cons

Helps me do my job

What do you like best? I like that I can schedule my emails to be send any day or time that is convenient for me and my customer. I can prepare all my emails and have it sent out at the appropriate times. This makes my job much easier! I also like that I get notified right away when my email is opened and every time it is opened. Highly recommend this to anyone in a customer facing role. What do you dislike? There is no downside for me that I have experienced. I don't see why using ...

Easy to use for mass emails!

What do you like best? I love using the mail merge/campaign feature! Also, the fact that Yesware tracks our emails into our CRM is so helpful for logging. What do you dislike? Sometimes it is hard to load an image into the mail merges, but I was able to review the help website to figure out how to do it easily. What problems are you solving with the product? What benefits have you realized? I think that Yesware is allowing email to be measured as well as efficient. The ...

Yesware: Good, not great.

What do you like best? It notifies you not just when an email is opened, but it allows you to see the location from where the message was opened. This is helpful is determining whether or not a note is being passed around. What do you dislike? Tons of issues ranging from not tracking metrics to tasks not leaving queue (ends up in duplication of efforts unless you track on own outside of Yesware). The support team has been great at working with us to fix these, but issues will still ...

Generally good, couple of minor problems but all in all positive

What do you like best? Being able to see when potential customers have opened their quotes I have sent them What do you dislike? Can't think of anything, all very useful for what I use it for Recommendations to others considering the product: Just try it.... What problems are you solving with the product? What benefits have you realized? Again, being able to see who has opened what as we send quotes so this can determine how interested a potential customer is

Can't live without it

What do you like best? We are a startup developing B2B product. We need to gracj how people reacts to our message. Through Yesware, we have found a very easy and awesome way to analyze our emails and allow su to iterate.Besides, the integration with Gmail makes our job easier, without the need of leaving the inbox. What do you dislike? I found a challenge not having the chance to attach files but it's been solved. I hope any time soon, we can add files from the Gmail inbox. Anyway, ...

Handy tool for closing sales

What do you like best? I love to call prospects the moment I see a notification they’ve re-opened my proposals when they’ve gone dark. What do you dislike? Nothing to dislike tbh, I find it a very useful tool. Recommendations to others considering the product: Try it. What problems are you solving with the product? What benefits have you realized? Increasing conversion rates.

Best Email Tracking Tool Out There

What do you like best? Extremely reliable, lots of templates and constantly getting better. What do you dislike? Not as Outlook user-friendly as other email suites. Recommendations to others considering the product: If you're looking for the "leader in the clubhouse", Yesware is the tool of choice. What problems are you solving with the product? What benefits have you realized? Confidence that my emails were getting read. Allows me to follow up in a timely and ...

Could not live without it...

What do you like best? Seeing how my business outreach is performing What do you dislike? I don't dislike anything - very pleased with product What problems are you solving with the product? What benefits have you realized? Can know when to follow up

Great CRM! Highly Recommend

What do you like best? I love Yesware because it is extremely easy to use and navigate. Having switched from SalesForce to Yesware, I have found I prefer Yesware across the board. I love the visualization of my pipeline, and that it organizes my opportunities on who I have last contacted, ensuring I never let a lead go stale. It is very intuitive for me. What do you dislike? I wish the keyboard shortcuts would tie directly to an opportunity Recommendations to others considering ...

I saw that you opened my email

What do you like best? I absolutely love it. So easy to use. So many times I have called a prospect or a client and heard that they were just thinking of me. Little did they know that I saw that they just opened my email What do you dislike? I haven't tried the templates yet, but will so soon. Recommendations to others considering the product: I can't really think of any What problems are you solving with the product? What benefits have you realized? I use the email ...