Yesware Reviews in June 2026: User Ratings, Pros & Cons

Much better

What do you like best? I really prefer this to our old way of tracking emails. I especially like the detail of where the person is that opened the email is. Also allowing me to have multiple recipients is huge to me. Our old system didn't allow that. What do you dislike? I don't really have any major complaints. For a while it couldn't tell if I had opened the sent email or it was actually the intended recipient. I think that was changed but haven't looked in a while. I'd like an ...

Great product, easy to use!

What do you like best? Templates are a life saver. I use them for everything!!! Simplifies my sales process, follow ups, etc and saves me time! What do you dislike? I haven't had any issues with it yet. I used to want an easier way to manage or re-order templates, but they improved it already! Recommendations to others considering the product: Do a trial and make sure it meets all of your needs. What problems are you solving with the product? What benefits have you ...

Helpful tool for Account Management

What do you like best? I love using the remind feature to help stay on top of my accounts and next action items needed. I also love the Google Cal sync to Salesforce. Templates have helped me operationalize our support for my team which started as a team of 1 and is now 12- a streamlined and consistent communication resource has been greatly appreciated. What do you dislike? I don't like that mail merge was taken away and I don't like that you can't have an account in 2 campaigns ...

Transparency

What do you like best? It's helpful to know when my customers are opening emails so I can catch them at a good time. I'd rather call when my customers have admin time instead of interrupting while they speak with one of their customers. It's extremely helpful to have this kind of transparency! What do you dislike? I wish the templates were a one click wonder. Having to click twice isn't a huge deal, but it'd be easier to have a one click option. What problems are you solving ...

Yesware is an amazing efficiency tool for my business.

What do you like best? It's simple, user-friendly, and saves me a ton of time. It would literally take me months to do the same amount of work manually. Campaigns have been a huge success for me and It's been instrumental in helping me schedule intro meetings with new prospects, follow-up demos, training for current customers, etc. What do you dislike? It's not a big issue, but sometimes links or attachments within my campaigns can mess with formatting but that may be on the email ...

COX BUsiness

What do you like best? I like the tracking part of the program. In the past, I would wish upon a star that people opened my email. With this not only can you see if they opened, responded or if the email is not valid, you can set up pre determined follow ups. What do you dislike? Would like to attach pictures easier. Email reminder of those that opened the email so you can cold call/stop by the office. Recommendations to others considering the product: Maybe a web based ...

Great Tool for Keeping Track of Sales Activity

What do you like best? Yesware is very helpful in tracking my email opens and replies. I was able to create customized templates to make sending emails a much more efficient process. The best part is that it integrates directly with my CRM system so that all replies show up as on Salesforce. What do you dislike? Sometimes Yesware doesn't sync emails correctly on my CRM system (Salesforce). When a decision maker responds with "not interested" I typically log that so that it will ...

This definitely is helping me close more sales

What do you like best? I love the tracking on this. I send many cold emails and it is so reassuring to know when has been opened and if it was even received. I also am beginning to love the reminder tool ....has been instrumental in staying on top of hot leads. What do you dislike? It's not 100% foolproof...there are some email servers that do not send the tracking back so you have to follow up when you don't see an open. Recommendations to others considering the product: ...

yesware review

What do you like best? yesware lets me know if people are opening and reading my emails and when. super helpful for sales. they also provide me the ability to insert plug and play templates which saves me hours each day in my outreach efforts What do you dislike? it crashes all the time and is very buggy. What problems are you solving with the product? What benefits have you realized? sales

Great for Tracking

What do you like best? I use YesWare to track out deliverability to our employees and make sure important messages are being read. It also has a really simple template plug-in that saves me a TON of time. What do you dislike? The pop up reminders are a little out of control. What problems are you solving with the product? What benefits have you realized? Email tracking and how effective our subject lines are.