Yesware Reviews in June 2026: User Ratings, Pros & Cons

Useful Tool All Around

What do you like best? I love the fact that I can position follow up emails based on whether they have opened a previous one or not. What do you dislike? Nothing really.....Maybe that chime when someone opens an email can be changed to the sound of a bear or race car? What problems are you solving with the product? What benefits have you realized? Who is actually interested and whos not.

Yesware - Enhance Your Sales Process

What do you like best? I like the ability to track Merchant engagement through Yesware. I can see if they've opened, read, or clicked my email/hyperlink. It enhances my efficiency and tracks emails through my Gmail. What do you dislike? The downsides of Yesware are I'm unsure how accurate the tracking is sometimes. I'll get a random notification that a Merchant opened an email at 3AM. For the most part, I believe the tracking is accurate. Recommendations to others considering ...

Easy to use

What do you like best? Yesware is very easy to use and it makes it simple to send out mass emails while still being able to track the participants at the same time. What do you dislike? I don't like that you are not able to send the same recipient multiple campaigns even if they are spaced apart Recommendations to others considering the product: It makes it very quick and easy to send out mass emails in a short amount of time. As a result, it saves me a lot of time during ...

Salesperson

What do you like best? Immediate notification, allows me to manage pipe properly What do you dislike? Sometimes it will show when I click on something What problems are you solving with the product? What benefits have you realized? Notice who is ignoring me or who just hasn't gotten to the email yet

Awesome technology that keeps me on top of my leads

What do you like best? I check the activity on emails I've sent as well as emails that haven't been opened. Makes my follow up much more effective. What do you dislike? I wish it was easier for me to send out templates. In all honesty, I probably need to spend more time to figure out templates but I feel like I don't have enough time with all the other products my company uses. Recommendations to others considering the product: Don't wait...get Yesware asap. What ...

Best Tracking tool

What do you like best? The ability to see when the recipient receives and opens my emails and campaigns. What do you dislike? templates, I think for the most part every company has there own format. What problems are you solving with the product? What benefits have you realized? Knowing when and if it's a good time to follow up with clients,

The best.

What do you like best? I work in an organization where we track all outreach and engagement against accounts and doing so is a requirement for not losing an account. Yesware has made it extremely easy to do this as it's Salesforce/Gmail integration is better than most. What do you dislike? Getting started with cool features like Campaigns are very easy, but can be confusing down the road especially when trying to set up subsequent touches and other actions down the line. Would love ...

love it, very effective that is as good as advertized

What do you like best? notifications of opens is served directly to the desktop, there is no logging to do, the notifications appear automatically, almost live. The report are pretty good . What do you dislike? IF i send an email via the desktop, somehow when i go back on my mobile device, open that sent item to reread, it tracks myself as an open...would be great it it could figure out that i am the sender.... What problems are you solving with the product? What benefits have ...

Great for outreach and email management

What do you like best? I love the templates that you can create for mass emails or regularly sent communication, it’s very helpful to have it pre-saved in my email. What do you dislike? I feel like the tracking doesn’t always work, sometimes I’ll get 20 notifications from someone opening an email and others they opened and responded but it didn’t pop up. What problems are you solving with the product? What benefits have you realized? Improving communication efficiency and ...

Yesware tool.

What do you like best? Knowing when recipients open their emails. Sets up a follow up. What do you dislike? As of now no complaints.. Yesware has met all expectations. What problems are you solving with the product? What benefits have you realized? Being able to set up follow up phone calls after potential customers have opened the email. Speeds up the follow up.