Yesware Reviews in June 2026: User Ratings, Pros & Cons

Great product with personal support

What do you like best? The Templates have been the most useful feature. What do you dislike? I recently experienced some bugs with the templates functionality, but had a really helpful member of the support team troubleshoot it with me over a period of a few days and eventually we resolved the issue. No other complaints, other than to say the email scheduling tool hasn't been as easy to use, or customisable as the Extension called "Right Inbox" which I prefer to use. What ...

Great software for email marketing

What do you like best? Love being able to create templates and get read receipts What do you dislike? Wish the mail Merge feature was available to all levels of membership What problems are you solving with the product? What benefits have you realized? It really helps me to be able to understand when my emails are being read, and who is looking at them,Also being able to quickly create professional looking email templates and save them for use in the right situations has ...

Easy tool to automate sequenced emails

What do you like best? I really enjoy the ability to automate email campaigns for prospecting. Being able to insert a link to your calendar with specific meeting times is also a great feature as it saves a lot of back and forth with clients. What do you dislike? The campaigns features are sometimes buggy. On a few occasions, for example, people who've responded to my email haven't been removed from an email sequence, meaning they'll continue on to following steps of the sequence ...

Love using it for templates

What do you like best? I love creating all my templates in Yesware. I like that it has the option to add a dropdown selector. What do you dislike? The email open notification still needs some work. When I open an email I've sent to someone it sometimes registers it as opened. What problems are you solving with the product? What benefits have you realized? Faster email output while making them a bit more personalized.

Clunky. Could be much better

What do you like best? When it works, it gets the job done. There aren't many bells and whistles but if you're trying to get out a basic email campaign, YesWare will do the job. The analytics are helpful and pretty easy to follow. Once you learn to navigate the system, it can be a useful tool. Like I said, it's pretty basic but at the same time you get what you pay for. It is a fairly low cost solution. What do you dislike? The software is very clunky and has many glitches that can ...

Great email tracking and email templating for Gmail

What do you like best? I've been using Yesware for the better part of five years now and I most enjoy how easy it is to use through Gmail. In my experience, the email tracking has been reliable. Salesforce integration is fast and also reliable. Installing Yesware is very easy annd there are hardly ever any resyncing issues over an extended period of time for Gmail nor Salesforce. What do you dislike? Though it may be out of Yesware's control, I would appreciate a method for ...

Works Like A Charm!

What do you like best? Great immediate feedback to know when your recipient opens your email with strong reporting at a click. Very cost-effective solution. What do you dislike? Been using for a few years after replacing another solution and haven't found a problem or issue yet. Recommendations to others considering the product: Give it a try! You'll love it. What problems are you solving with the product? What benefits have you realized? Benefits: Ability to ...

Yesware makes my workday way more efficient!

What do you like best? Can't imagine work life without Yesware. I love having the templates with autofill and how it can import to the CRM without having to do so manually. I'm ontop of my client list when it comes to using Yesware. What do you dislike? Not much, the only thing I would ask is to have Yesware suggest templates from the emails we typically send out since I'm necessarily the greatest of a writer! What problems are you solving with the product? What benefits have ...

Yesware Helps Me Predict The Future

What do you like best? the desktop notifications - I see a client opens my email a few times and then..my phone rings and its my client. Since I know they read my email and what they want to talk about,I'm ready to go. And if they dont read my email after a few days, I know to follow up via call, new email, another contact, etc. What do you dislike? Outlook integration can be a little shaky at times What problems are you solving with the product? What benefits have you ...

Great insights for a sales professional!

What do you like best? Yesware is great to garner insights on who has been opening your emails, and when! It opens your eyes to a world of sales you would have not known before, for example, if a prospect keeps opening an email from 3 months ago, it might be a good time to touch base again! The templates and campaigns are also a great time saver when emailing many people at once! What do you dislike? There are some features I would like to see implemented in Yesware that have not ...