Yesware Reviews in June 2026: User Ratings, Pros & Cons

Stellar Product

What do you like best? This is a super simple tool to implement. It gives you exactly what you need to level up your sales process while being lightweight in comparison to similar tools. What do you dislike? The dialpad integration only works sometimes based on where/how the data was entered. Not a huge deal to copy paste, though. What problems are you solving with the product? What benefits have you realized? This runs my sales processes from first touch to close by ...

Helpful and time-efficient

What do you like best? It's extremely convenient to have Yesware automatically halt my campaign if people are OOO -- it saves me so much time by not having to go back and do that manually. What do you dislike? I wish my emails would automatically integrate on SFDC. Also, would be r=great to add people to the drip campaign but have them receive email from the first touch then onwards Recommendations to others considering the product: It's super helpful in helping you reach ...

Yesware is pretty decent

What do you like best? I like that I can get a vague approximation as to whether or not someone is interacting with my emails or not. What do you dislike? I don't like the false positives. If someone's email app creates a preview of the email or preloads it, it will register as an open. Recommendations to others considering the product: not entirely accurate. Many false positives but at least you can get a general idea if someone is interacting with your emails or not. ...

Great for automated campaigns but a bit rigid

What do you like best? They make it super easy to import a contact list from salesforce into a multi-step campaign. The personalization features are really easy to use but I'd prefer drag and drop. The gmail integration is pretty slick. The alerts and activity filtering are excellent. I'd like a little more flexibility on bulk managing tasks... pushing out, completing etc. What do you dislike? The campaigns are a bit rigid... It would be great if they were easier to edit, re-order ...

Yesware review

What do you like best? Yesware is the best as it relates to being able to create templates, mail merges, etc. What do you dislike? Yesware at times struggles to load and at times the IP address on where prospects open up emails could be a bit incorrect. What problems are you solving with the product? What benefits have you realized? I have gotten logged off of yesware quite a few times which caused me to have to redownload it and lose some previously saved templates. Some ...

Amazing productivity tool - indispensable

What do you like best? The best feature is Remiders. It reminds you to follow up with a person if he/she doesn't respond to you within a certain amount of time. It has made customer follow ups so much more efficient. What do you dislike? It breaks once in a while and I need to reinstall it Recommendations to others considering the product: One of the best productivity tools. Worth every penny What problems are you solving with the product? What benefits have you ...

Thank you for doing what you say

What do you like best? I like the two features mainly because this is what I use most and find the most needed for my very small nonprofit. I like to know when my emails have been read and how I can send as many emails as I want at the time and day I want! Phenomenal. What do you dislike? Actually, when sending an email to multiple people I would like to know "who" specifically opened the email. I know that may be more difficult, so to be honest it's not a dislike but something ...

Saves time and time is money

What do you like best? My favorite tool within Yesware is the "schedule a meeting" function. I've looked at a number of calendar scheduling software and nothing I've found compares to the flexibility that Yesware has within it's product. Besides the product, the support is top notch. They are always helpful and don't stop until an issue is resolved. What do you dislike? My wish list items would be to have the ability to add a template within the book a time feature in addition ...

Great product with great features and support

What do you like best? I really like the level of support from your team. Extremely quick to respond. The email tracking features and the campaign function is really helpful. What do you dislike? The Mail merge feature was not picking up the variable columns. But I managed to resolve that by going with the Campaign route. Recommendations to others considering the product: It's a great product. What problems are you solving with the product? What benefits have you ...

Asset

What do you like best? Tracking Option ,Templates, Time management Scheduling . Keeping a Report on emails ,Progress ,Dates of emails sent and schedule follow up .Track my emails which helps me to do a regular timely follow ups to gain Recognition of my work and meet my Targets on a timely Fashion .Reduces my work as Templates work great and also Schedule my emails accordingly . Not Enjoying or better still getting accustomed to migration to outlook . Does not give ...