9.6
Spot Score
Xero Reviews in July 2026: User Ratings, Pros & Cons
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Xero Reviews & Ratings
Spotsaas Editor’s POV
Xero has repeatedly proven to be a reliable and user-friendly accounting solution, especially for those transitioning from other platforms or new to accounting software. The standout feature, as highlighted in numerous reviews, is their exceptional customer support. Users consistently praise the team for being knowledgeable, patient, and quick to resolve issues, ...Read more
Xero pros and cons
Excellent and highly responsive customer support, praised for quick problem resolution and knowledgeable staff.
Patient and professional support team offering step-by-step guidance, making it easier for users to solve complex issues.
Easy to use for new users, with support helping users transition from other software like QuickBooks.
Clear troubleshooting guidance covering technical issues like browser or payroll challenges.
Difficulty connecting with support initially, though the quality of assistance once connected is rated highly.
New users may encounter challenges with specific features like payroll matching or batch payments without support.
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Showing 851-860 out of 4649
RF
Rikke Frandsen
08/13/23
Excellent intuitive programme
Excellent intuitive programme - and very quick and informative helpdesk - response received within 20 min of submitting question.
SO
Sue Organ
08/13/23
Excellent response time
Date of experience: August 14, 2023
SW
Steve Wright
08/13/23
Robyn was simply brilliant
Robyn was simply brilliant - very polite and helpful and was able to help me resolve my problem quickly and efficiently.
JH
Julie Hauser
08/13/23
Got back to me within half an hour and…
Got back to me within half an hour and the problem was resolved.
AF
Andy Fyfe
08/12/23
Rapid response
Rapid response, really great service
AB
Ale Bellini
08/12/23
Customer Service
Customer service really good and responding.
SB
Smita Barchha
08/12/23
Movemybooks was fantastic in migrating…
Movemybooks was fantastic in migrating SAGE data like for like! Very impressed and smooth switchover. i have been pro SAGE for 25 years now, but am now converted to PRO XERO!! Love it.
EJ
Elizabeth Judson
08/12/23
Comprehensive instructions given for…
Comprehensive instructions given for sorting the issue.
EJ
Elizabeth Judson
08/12/23
Comprehensive instructions given for…
Comprehensive instructions given for sorting the issue.
AF
Andy Fyfe
08/12/23
Rapid response
Rapid response, really great service
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].