9.6
Spot Score
Xero Reviews in July 2026: User Ratings, Pros & Cons
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Xero Reviews & Ratings
Spotsaas Editor’s POV
Xero has repeatedly proven to be a reliable and user-friendly accounting solution, especially for those transitioning from other platforms or new to accounting software. The standout feature, as highlighted in numerous reviews, is their exceptional customer support. Users consistently praise the team for being knowledgeable, patient, and quick to resolve issues, ...Read more
Xero pros and cons
Excellent and highly responsive customer support, praised for quick problem resolution and knowledgeable staff.
Patient and professional support team offering step-by-step guidance, making it easier for users to solve complex issues.
Easy to use for new users, with support helping users transition from other software like QuickBooks.
Clear troubleshooting guidance covering technical issues like browser or payroll challenges.
Difficulty connecting with support initially, though the quality of assistance once connected is rated highly.
New users may encounter challenges with specific features like payroll matching or batch payments without support.
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Showing 681-690 out of 4649
KK
Kathy Kyle Bonomini
10/03/23
Quick and efficient customer service
Date of experience: October 04, 2023
PK
Piroska Kiss
10/03/23
Fab as always
Date of experience: October 04, 2023
G
GT
10/03/23
I have known Xero since their…
I have known Xero since their beginnings in New Zealand back in 2006. Gosh they have made real headway in dethroning some of the jugganauts in the sector in only 17 years. Not only are they up with the best in providing a fabulous product, their service is also up there as well. Well done to all the team.
JD
Julian De Havilland
10/03/23
Very prompt response.
Date of experience: October 04, 2023
S
Steve
10/03/23
My questions were answered very quickly…
My questions were answered very quickly and with clarity.
LM
Linda McBean
10/02/23
Always worth asking if there is a simpler way!
I was given advice on how to solve my problem but I questioned it as I felt there was a simpler way...and they came back with a simpler way! Great service.
S
Sunita
10/02/23
Very good service
Date of experience: October 03, 2023
C
Christian
10/02/23
....
..........
PM
PAUL MITCHELL
10/02/23
Resolved with one email
Date of experience: October 03, 2023
HB
Harshita B
10/01/23
"Xero making finance easy"
What do you like best about Xero? It is a very userfriendly software to maintain accounts and understand the business's finances. I use this software day in and out!
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].