9.6
Spot Score
Xero Reviews in July 2026: User Ratings, Pros & Cons
Streamline your finances and grow your business.
Add to compare
Starts from $3.75 / month when monthly
Xero Reviews & Ratings
Spotsaas Editor’s POV
Xero has repeatedly proven to be a reliable and user-friendly accounting solution, especially for those transitioning from other platforms or new to accounting software. The standout feature, as highlighted in numerous reviews, is their exceptional customer support. Users consistently praise the team for being knowledgeable, patient, and quick to resolve issues, ...Read more
Xero pros and cons
Excellent and highly responsive customer support, praised for quick problem resolution and knowledgeable staff.
Patient and professional support team offering step-by-step guidance, making it easier for users to solve complex issues.
Easy to use for new users, with support helping users transition from other software like QuickBooks.
Clear troubleshooting guidance covering technical issues like browser or payroll challenges.
Difficulty connecting with support initially, though the quality of assistance once connected is rated highly.
New users may encounter challenges with specific features like payroll matching or batch payments without support.
Filter results
Sort by :
Showing 671-680 out of 4649
S
Sonia
10/05/23
My question was dealt with quickly and…
My question was dealt with quickly and in a friendly manner
L
Lorin
10/04/23
Quick and Efficient
The team at Xero assisted me quickly and efficiently.
GG
Greg Gueizelar
10/04/23
New User
Very efficient and helpful in updating myself a the new user.
SG
Sam gould
10/04/23
Friendly and patient.
Date of experience: October 05, 2023
M
murrayyeadon
10/04/23
Very fast in responding to my issue and…
Very fast in responding to my issue and eventually sorting the problem.
J
Julian
10/04/23
Setting Up Pension Entitlements on Xero
I was trying to resolve a fairly complex issue with setting up Pension plans for a number of employees and I have to say that I was pretty baffled! Carolyn was very calm and helpful and she responded very quickly to my various questions until we had resolved the problem.
M
Mr_G
10/04/23
First class service I had an issue
First class service I had an issue. I raised it with zero it was immediately dealt with to my satisfaction and it’s no longer an issue. Thanks so much Xero.
KF
Kat Foster-Bartlett
10/04/23
Jack was quick to respond
Jack was quick to respond, he made sure he understood the issue, explained how it could be resolved and made sure I understood what to do. He also called when he said he would. Very happy.
JW
Justin Warburton
10/03/23
Quick response and resolution.
Date of experience: October 04, 2023
A
Antonio
10/03/23
The issue has been resolved.Another member called and helped the following day.. Thank you
I received an incomplete answer and then encoraged to call a number if I wanted more help. I called the number and was told it is not supervised and I should write to you or open a case. Needless to say that my issue is urgent. It cannot wait.....I am not happy :(
Free vendor scorecard
Evaluate Xero objectively with the accounting software scorecard
A weighted accounting software vendor scorecard to score Xero against your real requirements — not the marketing.
- Weighted criteria you can edit
- Score multiple vendors side-by-side
- Shareable with your buying committee
No file downloads on screen — we email it to you. One-click unsubscribe anytime.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].