9.6
Spot Score
Xero Reviews in July 2026: User Ratings, Pros & Cons
Streamline your finances and grow your business.
Add to compare
Starts from $3.75 / month when monthly
Xero Reviews & Ratings
Spotsaas Editor’s POV
Xero has repeatedly proven to be a reliable and user-friendly accounting solution, especially for those transitioning from other platforms or new to accounting software. The standout feature, as highlighted in numerous reviews, is their exceptional customer support. Users consistently praise the team for being knowledgeable, patient, and quick to resolve issues, ...Read more
Xero pros and cons
Excellent and highly responsive customer support, praised for quick problem resolution and knowledgeable staff.
Patient and professional support team offering step-by-step guidance, making it easier for users to solve complex issues.
Easy to use for new users, with support helping users transition from other software like QuickBooks.
Clear troubleshooting guidance covering technical issues like browser or payroll challenges.
Difficulty connecting with support initially, though the quality of assistance once connected is rated highly.
New users may encounter challenges with specific features like payroll matching or batch payments without support.
Filter results
Sort by :
Showing 591-600 out of 4649
JL
Jaqui L
10/25/23
"Outstanding support after major hacking attack"
What do you like best about Xero? The Xero team, from customer service to specialists were amazing, supportive and responsive at a time when I suffered a significant hacking attack across my whole network. They were professional, diligent and one of the few companies that responded to the seriousness of the hack immediately.
B
Bookkeeper
10/25/23
Great experience
Great experience I am feeling really happy with the customer support team. They are efficient and very quick. Thank you
JD
Jon Dawson
10/25/23
Great help and very quick response
Date of experience: October 26, 2023
CS
Casandra Silva
10/24/23
Roman was great at assisting to see my…
Roman was great at assisting to see my error. Thank you for taking the time to go through it all with me.
EE
Emmajane Elwood
10/24/23
Very helpful support and easy to use…
Very helpful support and easy to use software.
S
Sam
10/24/23
Mathu was so helpful and walked me…
Mathu was so helpful and walked me through the payroll process for my first time running payroll on xero. Could not be more grateful!! Fantastic customer service.
A
Angie
10/24/23
Someone called me very quickly and…
Someone called me very quickly and sorted out my issue for me. It's the fastest help I've ever had.
MM
Ms Miles
10/24/23
Really helpful and fast response
Date of experience: October 25, 2023
J
John
10/23/23
Grace had an immediate understanding of…
Grace had an immediate understanding of how to help me get out of my impasse
TL
Tracy Lakin
10/23/23
Easy and got answer I needed
Date of experience: October 24, 2023
Free vendor scorecard
Evaluate Xero objectively with the accounting software scorecard
A weighted accounting software vendor scorecard to score Xero against your real requirements — not the marketing.
- Weighted criteria you can edit
- Score multiple vendors side-by-side
- Shareable with your buying committee
No file downloads on screen — we email it to you. One-click unsubscribe anytime.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].