9.6
SpotScore

Xero Reviews in November 2026: User Ratings, Pros & Cons
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Xero Reviews & Ratings
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Spotsaas Editor’s POV
Xero has repeatedly proven to be a reliable and user-friendly accounting solution, especially for those transitioning from other platforms or new to accounting software. The standout feature, as highlighted in numerous reviews, is their exceptional customer support. Users consistently praise the team for being knowledgeable, patient, and quick to resolve issues, ...Read more
Xero pros and cons
Excellent and highly responsive customer support, praised for quick problem resolution and knowledgeable staff.
Patient and professional support team offering step-by-step guidance, making it easier for users to solve complex issues.
Easy to use for new users, with support helping users transition from other software like QuickBooks.
Clear troubleshooting guidance covering technical issues like browser or payroll challenges.
Difficulty connecting with support initially, though the quality of assistance once connected is rated highly.
New users may encounter challenges with specific features like payroll matching or batch payments without support.
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Showing 4611-4620 out of 4649
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Anonymous
08/05/14
Easy and inuitive to use, cost effective, and has good tracking options.
What do you like best? The navigation from screen to screen is very intuitive. Being web based you are able to open multiple screens. This online accounting software is a full accounting solution with traditional features such as chart of accounts, aged accounts receivable reports and general ledgers. It can also manage more complex accounting tasks such as fixed assets and depreciation What do you dislike? The VAT return is quite inflexible in terms of what you can include and ...
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Anonymous
08/01/14
Almost Zero Problems with Xero
What do you like best? The Xero online accounting product is best fitted for progressive technology driven small businesses that want to control the design of their accounting systems and integrate them with other small business functions (inventory, CRM, HR. Xero has excellent customer service when migrating or setting up a new company. They worked with the bank and my small business clients to ensure bank feeds were setup properly. Xero's add-on partners support the Xero product with ...
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Anonymous
07/30/14
We use XERO for 37 of our outsourced Accounting clients
What do you like best? easy to use and easy to set-up - great bank feeds What do you dislike? Reporting is nowhere near where it needs to be for either a full scale accounting service or a client with complex reporting requirements What business problems are you solving with the product? What benefits have you realized? Cash FLow Management and forecasting - we are on our way toward solving these objectives
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Anonymous
07/29/14
Simple and effective!
What do you like best? I am an accounting professional working in industry so we had the need for a cloud based system that was cost-effective. Xero has a clean interface and is very easy to navigate around, make transactions, amend transactions, and expenses. We can all (three users in total log in to Xero at the same time and this is an advantage over other Accounting products. The exporting of data into excel via the GL export feature is very handy as this allows for management ...
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Anonymous
03/31/14
Xero is pretty neat!
What do you like best? Xero made accounting easy for someone who doesn't know much about accounting What do you dislike? I don't like that you cant integrate many apps like in quickbooks. I think quickbooks online is a better solution personally. Recommendations to others considering the product I would look at quickbooks online, only because it can integrate with more things. What business problems are you solving with the product? What benefits have you realized? It solved our ...
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Anonymous
01/28/14
Simple, flexible, useful.
What do you like best? Ease of use for reporting and data entry. Can access Xero from mobile devices or using any client kit with an internet connection. What do you dislike? For a company that "gets" accounting so well I am staggered that the mobile app only shows money coming in, not that going out. How am I supposed to get any idea of cashflow without it? To be honest it renders the app pretty superfluous. German tax accounting is too complicated for Xero so we can't use it ...
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Anonymous
12/11/13
Great all-in-one accounting platform.
What do you like best? Bank feed integrations and invoicing tools make it easy to use Xero on a daily basis. What do you dislike? Sometimes it is difficult to navigate in Xero but after a few moment of jogging my memory I can usually find what I need. What business problems are you solving with the product? What benefits have you realized? We use Xero for accounts payable & receivables alongside all other elements of our day to day banking & accounting. It's a great platform as an ...
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Anonymous
09/10/13
Xero - accounting made easy
What do you like best? I have been using Xero for about 2 years now without any hassle. It was implemented into our business without too many hitches and we had great support from the official Xero partner in Northern Ireland, Xero's Simplicity makes life easy, Its easy to upload and import new invoices, you can see who you need to pay and when so its fantastic for sorting out payments and it makes reconciling your bank accounts easy!! Its also great the way you can either link it to your ...
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Anonymous
09/18/12
Cloud-based Small Business Accounting
What do you like best? Bank Feeds directly into Xero. Quick and easy reconciliation What do you dislike? Lack of support for multi-currency expense reports. (Xero handles multi-currency invoices and other things, but not expense reports. Recommendations to others considering the product Xero is the first Accountancy tool where I didn't need a month to understand the terminology. Xero gives you a "sandbox" environment where you can test out new things if you are not sure, and an ...
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EC
EPOS CCTV
01/01/70
Want to have a Beautiful Business? Stay away from Xero.
I wrote a review on the 2nd of July and xero responded that they will get in touch and i see reviewer contacted. I deactivated facebook (I used to facebook to signup perhaps that's why. Nevertheless, I have conclusive response from xero now and really wanted to share it. 1. I have been using xero for a few years. Last year there was an issue with bank feed (Xero support said they do not gurantee the accuracy of bank feed. This resulted in some records being duplicated, etc.. and I ended up ...
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].