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9.6

SpotScore

Xero

Xero Reviews in November 2026: User Ratings, Pros & Cons

Streamline your finances and grow your business.

4.65

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Starts from $3.75 / month when monthly

Xero Reviews & Ratings

4.65

Excellent

Based on 4199 ratings & 4649 reviews

Are you using Xero?

Rating Distribution

Excellent

(4076)

Very Good

(207)

Good

(83)

Poor

(70)

Terrible

(213)

Spotsaas Editor’s POV

Xero has repeatedly proven to be a reliable and user-friendly accounting solution, especially for those transitioning from other platforms or new to accounting software. The standout feature, as highlighted in numerous reviews, is their exceptional customer support. Users consistently praise the team for being knowledgeable, patient, and quick to resolve issues, ...Read more

Xero pros and cons

  • Excellent and highly responsive customer support, praised for quick problem resolution and knowledgeable staff.

  • Patient and professional support team offering step-by-step guidance, making it easier for users to solve complex issues.

  • Easy to use for new users, with support helping users transition from other software like QuickBooks.

  • Clear troubleshooting guidance covering technical issues like browser or payroll challenges.

  • Difficulty connecting with support initially, though the quality of assistance once connected is rated highly.

  • New users may encounter challenges with specific features like payroll matching or batch payments without support.

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Showing 4601-4610 out of 4649

A

Anonymous

09/22/14

5 out of 5

So much better than Quickbooks!

What do you like best? I switched from Quickbooks because Xero is online. Since then I've grown to love many other things compared to Quickbooks. Bank feeds make data entry minimal and bank recs easy. Xero is rapidly growing and improving. Some features were limited a few years ago when I first starting using it, but the software is steadily improving. It gives me confidence to keep using it even if there are some short-term drawbacks. It runs extremely fast and is easy to use. The ...

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A

Anonymous

09/21/14

5 out of 5

Clear Information, Brilliant Design

What do you like best? Business software is the backbone of any company or organization. Deciding on the best solution can be nerve-wracking, as you can end up staking your reputation and the health of the business on your decision. Not making the right decision can result in dire consequences. Unfortunately some of you reading this know exactly what I mean. You want to make sure you've allied yourself with the smartest, best software designers from the very beginning that ultimately help ...

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A

Anonymous

09/18/14

5 out of 5

Xero - hell of a lot better than MYOB

What do you like best? Firstly, I am a small, Australian business owner (turnover less than $1m and I previously used MYOB. Unfortunately MYOB is not overly user friendly and therefore I employed a Bookkeeper, primarily to do our quarterly BAS. This obviously lead to increased costs. Since using Xero and gaining a small amount of training, I am not completely all invoicing, receiving and BAS accounting requirements myself. In addition to this, the way in which the auto-bank feeds work and ...

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A

Anonymous

09/17/14

4 out of 5

So far, so good!

What do you like best? - Very user-friendly user interface - Large number of add-ons - Built ground up with mobile users in mind - Integrated payroll Caveat: My review is based on experience for a short period. What do you dislike? - Unavailability of live support - Limited invoice format What business problems are you solving with the product? What benefits have you realized? - Help small business owners become more data driven decision makers, and less guessers.

A

Anonymous

09/17/14

5 out of 5

Fantastic Accounting System for Non-Profit

What do you like best? Fantastic Product, I love the dashboard I can quickly reconcile transactions, see what current bill I need to pay and also see where we are at on invoicing potential members. I oversee the accounting effort for two non-profits, One is on Xero the other on Quickbooks. I have to say for me Xero just feels more natural for running your business. It also feel more polished. What do you dislike? I love to see a forecasting tool built into the tool. Recommendations ...

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A

Anonymous

09/16/14

5 out of 5

Xero- Head and Shoulders Above The Competition

What do you like best? I love how easy Xero is to use. I can work with my clients in real time, easily enter data with bank feeds, integrate software applications to further build out my software, and the pricing is very competitive. As an accountant with over 100 clients, switching to Xero has saved our company time, money and so many headaches. We are so happy that we switched over from Quickbooks and plan on only taking Xero clients moving forward. What do you dislike? There isn't ...

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A

Anonymous

09/10/14

4.5 out of 5

Accounting for dummies

What do you like best? It makes me feel like I'm an accountant even though I had no financial management experience before using Xero. What do you dislike? You still need a lot of technical accounting knowledge to use their system. In an ideal world, Xero would let any user manage their finances solo but the reality is that we had to work with a CPA in order to get everything set up and squared away perfectly. What business problems are you solving with the product? What benefits ...

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A

Anonymous

09/09/14

5 out of 5

XERO breaks the mold with stuffy accounting

What do you like best? XERO is user friendly. You can tell that the developers are passionate about creating the best experience. Constant upgrades shows that they are not a one trick pony. Perfect for many small businesses. What do you dislike? Payroll has some issues regarding assigning checks. No support for local submittal of tax forms What business problems are you solving with the product? What benefits have you realized? Simplifying our process of recording. Having accurate ...

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Anonymous

08/29/14

5 out of 5

Great accounting platform for small businesses

What do you like best? We like the daily bank and credit card feeds, the cloud platform, the mobile device access, and the dashboard that can be customized. I also like the fact that the add on's are available for many different scenarios should we need them. What do you dislike? I do not like the fact that you can not call into a technical support person while you are in the middle of an issue. I am just learning Xero and do have questions from time to time. I can get answers to my ...

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Anonymous

08/28/14

5 out of 5

XERO is #1 and continues to beat expectations!

What do you like best? Xero is so easy to use yet because of its single ledger it can be shared with business associates and outside professionals. I also like the fact that it connects with so many other cloud solutions that help us run our operations. The unlimited users is beneficial especially because they do not cost additional each month. What do you dislike? Have not found anything I dislike. I would like for the US Based Payroll for all States to be available sooner ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].