9.6
SpotScore

Xero Reviews in November 2026: User Ratings, Pros & Cons
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Xero Reviews & Ratings
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Spotsaas Editor’s POV
Xero has repeatedly proven to be a reliable and user-friendly accounting solution, especially for those transitioning from other platforms or new to accounting software. The standout feature, as highlighted in numerous reviews, is their exceptional customer support. Users consistently praise the team for being knowledgeable, patient, and quick to resolve issues, ...Read more
Xero pros and cons
Excellent and highly responsive customer support, praised for quick problem resolution and knowledgeable staff.
Patient and professional support team offering step-by-step guidance, making it easier for users to solve complex issues.
Easy to use for new users, with support helping users transition from other software like QuickBooks.
Clear troubleshooting guidance covering technical issues like browser or payroll challenges.
Difficulty connecting with support initially, though the quality of assistance once connected is rated highly.
New users may encounter challenges with specific features like payroll matching or batch payments without support.
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Showing 4591-4600 out of 4649
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Anonymous
11/04/14
Accounting for the 21st century business.
What do you like best? Cloud based flexible intuitive extensive and great value for money. Xero has revolutionised the way we do business and I'd the backbone of our business process with quotes, crm, expense and invoice management all leading into it. What do you dislike? Nothing at all. Seriously. I find it meets our needs totally. Recommendations to others considering the product Try it! You won't regret it. What business problems are you solving with the product? What benefits ...
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Anonymous
10/13/14
Best cloud accounting!
What do you like best? Easy & intuitive. Makes accounting & bookkeeping fun! What do you dislike? Could use better Salesforce.com integration What business problems are you solving with the product? What benefits have you realized? One stop accounting. Invoices & bills are painless. Dashboard is fast and easy.
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Anonymous
10/01/14
A great asset to my business
What do you like best? I like the efficiency of it. I have saved time and money using this application. The days of back tracking over a twelve month period to submit accounts are well and truly gone. I feel much more in control of my accounts now. What do you dislike? NA What business problems are you solving with the product? What benefits have you realized? I am saving myself time, and I feel it is much easier to set budgets and keep a track on my income when using Xero.
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Anonymous
09/26/14
Amazing Cloud Accounting
What do you like best? There are a lot of things I love about Xero. From the ability to do everything from my phone, to the way it integrates so easily with our POS, to how it'll work once we switch our payroll over to a better provider. The few times I've needed to get support from them they've been fantastic, and the community is great. Each section also has a "Help" link that goes directly to the online help for that section. I can't even begin to count how much time Xero has saved me. ...
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Anonymous
09/26/14
Great Product, Great Small Business Community Support
What do you like best? Xero Accounting has seamless integration with Google Apps signin and the Google ecosystem. It sets you up with the most common defaults so you're in the software and using it quickly. What do you dislike? Not having enough time to actually use the software! They make it pretty easy to manage finances that you're in and out so quickly. The interface is a little spartan and dated, and I wish you could do a tad more visual branding in the dashboard so the ...
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Anonymous
09/26/14
Easy to use!
What do you like best? I like the fact that I don't have to rely on an accountant or an accounts person to do my accounts. Xero makes it easy for a small business like mine to comply and complete the necessary accounting functions from any where and I mean anywhere! I often reconcile my accounts lying in bed on my iphone. What do you dislike? Not much to dislike really it's easy to use and provides me with great reporting on where my business is at financially very quickly and easily. ...
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Anonymous
09/24/14
Xero has saved me time and I have saved thousands on bookkeeping expenses.
What do you like best? I love that it's intuitive and easy to navigate through. It was an easy set up and the learning curve was quick. What do you dislike? My bank feeds don't always work, however, they are often remedied by my accountant quickly. What business problems are you solving with the product? What benefits have you realized? Much of my bookkeeping in the past involved me trying to determine what expenses and income and how to categorize them to avoid errors in my ...
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Anonymous
09/24/14
From Quickbooks to Xero!
What do you like best? Mobility is the Number one reason why I moved over. I was a QuickBooks user for years but having to run an application on a local PC just became too inconvenient. I love being able to anything from anywhere on any device! What do you dislike? The Dislike is a bit more difficult to nail down. In the beginning of the product it was the fact the Payroll was not included. Now they have that so it is a full package. Recommendations to others considering the product ...
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Anonymous
09/23/14
Xero keeps our bookkeeping easy and gives us constant insight with great reporting.
What do you like best? The automatic imports of bank & credit card feeds keep all of our transactions in Xero automatically. The rules for similar transactions are easy to set up and make maintaining our books as easy as the click of a button. All of the built-in reports help us always stay up to date on cash flow and balances. What do you dislike? Nothing comes to mind here... it's honestly incredibly easy to use and way more flexible than the alternatives on the market. ...
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Anonymous
09/23/14
SAAS startup using Xero for 3+ years, global footprint
What do you like best? If you've used other accounting system, Xero is pain relief. We've been using it since starting out as a two person "hey, this is an interesting idea" outfit (B2B space - now at 30+ staff across multiple continents, multiple funding rounds, etc. We've considered switching our CRM systems (Salesforce, we've considered changing helpdesk (Zendesk, and others - but Xero has been the one system we are pretty happy with as is. Not that it couldn't improve though. What do ...
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].