Xero Reviews in November 2026: User Ratings, Pros & Cons

Unfortunately don't recommend for quickly growing business

What do you like best? Xero is quite useful and despite accounting not being my best side as a small business owner I can pull out quite a lot of data that is easily understandable. It's easy to use and money reconciliation with direct connection to bank saves a lot of time. What do you dislike? Unfortunately Xero is for only sole traders or people who do small / tiny business and don't care about growth. Xero support is beyond bad, there's no phone support and emails are usually ...

Great product, and even greater support

What do you like best? Easy to use and intuitive. I've found Xero much easier to work with than QuickBooks, and the support team are amazingly responsive. What do you dislike? UK payroll still a little under baked. Feels like they rushed it through a bit. What business problems are you solving with the product? What benefits have you realized? Managing business accounts and compliance.

Pretty good, with some significant drawbacks.

What do you like best? We moved off of FreeAgent on to Xero at the first of this year - and overall, it's pretty good. It ties up with ReceiptBank and is easier to do journals and manage cashflow for our investments and whatnot. FA started off for single agents and then moved to multiuser as their needs expanded. The customer support is pretty good. What do you dislike? It describes itself as multicurrency, but it's not, and it's clear that the design of the thing is just flawed. ...

Beautiful accounting?

What do you like best? So, it's probably a bit of a stretch to say it's beautiful but it is extremely clean and easy to use. The interface is simple and intuitive, making using Xero extremely easy. Not only that, but the bank feeds make reconciling bank accounts a breeze. It's well equipped too, coming with the usual array of accounting features such as balance sheet & profit and loss, and also management reports & budgeting. You can also use tracking and extra invoicing details to ...

Xero is fine, but needs work

What do you like best? I prefer cloud-based accounting software like Xero because it allows me to interact easily with clients who aren't local. Xero is popular with my international clients and I was introduced to it through them. It was easy to learn and it's a nice looking package. Creating identifying rules was incredibly easy and Xero does a great job of recognizing transactions. What do you dislike? Xero focuses on automation. It works best if you link it directly with bank ...

New to Xero

What do you like best? Cloud capabilities are a must for business owners on the go. Xero has a strong reputation in the industry. What do you dislike? Expensive to adopt if just starting out. May not make since for sole practitioner or client with fewer than 5 employees. Recommendations to others considering the product Research the specific functions and Xero's reputation. What business problems are you solving with the product? What benefits have you realized? Business owners ...

Amazing (simple), robust, cloud based accounting software

What do you like best? Easy to use, easy to start, the company is international and growing, and the user fee is extremely cost effective and competitive! We have been on Xero Accounting for 5+ years (before anyone in the USA even knew about them... and I use it for my four businesses, and we are excited to convert to their payroll program shortly here in Colorado, which is also included with their base pricing. Once that is completed - what we will save on automated payroll processing ...

Xero is a solid cloud accounting solution with some strong API options

What do you like best? The API enables a small business to create a great cloud accounting solution with connected software platforms. Additionally, the software was created for the non-CPA... so the average business owner can make sense of the software better than other solutions. What do you dislike? Converting data from QuickBooks or QB online is still not great. Though there is a conversion tool, it still requires more manual work than most would guess. Recommendations to others ...

Very good tool for SMB

What do you like best? The interface is easy to use and intuitive. Reporting is average in the base, but can definitely be improved through leveraging one of the marketplace products. The marketplace which has many options to meet vertical and general business needs is strong. There are many add-on solutions available with more being added as Xero continues to grow in popularity. As an accountant I definitely prefer Xero over QBO at this point. What do you dislike? As has been ...

Reduced admin time by 90%

What do you like best? Bank Feeds Automated updates and back-ups Able to access online - completely flexible Access to a phenomenal add-on solutions Awesome supportive community Speeds up everything Remembers lots of automative processes Is fun to use What do you dislike? If there is anything that Xero is lacking it can be found in the add-on community that plugs directly into Xero Recommendations to others considering the product Talk to other users, talk to ...