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9.6

SpotScore

Xero

Xero Reviews in November 2026: User Ratings, Pros & Cons

Streamline your finances and grow your business.

4.65

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Starts from $3.75 / month when monthly

Xero Reviews & Ratings

4.65

Excellent

Based on 4199 ratings & 4649 reviews

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Rating Distribution

Excellent

(4076)

Very Good

(207)

Good

(83)

Poor

(70)

Terrible

(213)

Spotsaas Editor’s POV

Xero has repeatedly proven to be a reliable and user-friendly accounting solution, especially for those transitioning from other platforms or new to accounting software. The standout feature, as highlighted in numerous reviews, is their exceptional customer support. Users consistently praise the team for being knowledgeable, patient, and quick to resolve issues, ...Read more

Xero pros and cons

  • Excellent and highly responsive customer support, praised for quick problem resolution and knowledgeable staff.

  • Patient and professional support team offering step-by-step guidance, making it easier for users to solve complex issues.

  • Easy to use for new users, with support helping users transition from other software like QuickBooks.

  • Clear troubleshooting guidance covering technical issues like browser or payroll challenges.

  • Difficulty connecting with support initially, though the quality of assistance once connected is rated highly.

  • New users may encounter challenges with specific features like payroll matching or batch payments without support.

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Showing 4571-4580 out of 4649

A

Anonymous

11/14/15

5 out of 5

Simple and Great

What do you like best? Simple and easy to understand. Run reports quickly. Bank recs are great. What do you dislike? Very simple functionality, but that's expected. Will need to upgrade to an ERP. Recommendations to others considering the product If you're a small business go for it. Better than QB. What business problems are you solving with the product? What benefits have you realized? Accounting

RP

Ryan Pinke

11/11/15

5 out of 5

Finally a True Cloud Accounting Software Company

I have been a client of Xero.com for the past 2.5 years. Previously I used the standard small business accounting platform, once I switched to Xero. I finally understood the power of connectivity via API's to my numerous eCommerce channels (BigCommerce, Amazon, etc. With Xero (and StitchLabs.com. All date is automatically fed into Xero along with all my other financials from other institutions. Using Xero is a 10x easier experience with very little manual entry. I highly recommend it.

J

Jacob

11/11/15

5 out of 5

Great software for business owners on the move

Pretty intuitive to use and easy to set up. They offer so many insightful resources and getting in contact with a live sales rep is not a problem.

A

Anonymous

10/30/15

4.5 out of 5

Basic enough for new business, expansive enough for bigger ones

What do you like best? That it is fully web based and you can give access to anyone who may need to view and access your accounts. It is also handy that you can control what functions different people have access too, so that someone in sales could not do journal entries for example. It is also great that you can integrate it with your CRM as long as there is an interface available - albeit at an additional cost. Being able to maintain all the bills and invoices online is perfect ...

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A

Anonymous

10/17/15

5 out of 5

The Best & Easiest Accounting App. in the Cloud

What do you like best? XERO (even for a farmer like me made my accounting work Easy and Fun yes fun because it's simple and laid out with the user in mind. So you don't need a degree in accounting just common sense. But don't take my word for it, just try it out, but i am sure that within one hour you see the value. What do you dislike? I basically like everything, so far no complain. Recommendations to others considering the product Try it !! and see for yourself What business ...

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A

Anonymous

09/22/15

4.5 out of 5

The Future of Quickbooks is Xero

What do you like best? That's right you heard that correctly. I was a Quickbooks user for years, until I finally converted to a Mac. After about a week with Quickbooks online I bailed. Everything that I heard about Quickbooks for Mac proved to be accurate enough for me to make the switch. What Apple did to Microsoft Xero wants to do to Quickbooks online. Xero is easier to use albeit converting from QB is not necessarily pretty but they do their best by doing it for you if need be. The ...

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A

Anonymous

09/18/15

4 out of 5

Strong product for SME businesses

What do you like best? The user experience is strong, as is the ability to push invoices and purchases as drafts prior to running a review process. The tracking categories allow is to segment our financial data above and beyond the usual charts of accounts, which lets us track profitability by division very effectively. What do you dislike? There are limits around API access, which can be frustrating. Also, the limit of two tracking categories is often too restrictive for the elements ...

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A

Anonymous

08/27/15

5 out of 5

Good lightweight accounting tool for small businesses

What do you like best? Ease of use. For basic functions there is no need to go through a long set up process. What do you dislike? Some functionality beyond the basic is a little convoluted to get to, and whilst some reports are set up in a handy style for the technicalities of accounting, they are slightly too complex and technical for a causal user who just wants to see a bit of BI. Recommendations to others considering the product Get your account access to your profile so that ...

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A

Anonymous

08/24/15

2.5 out of 5

Looking for online accounting option other than QuickBooks

What do you like best? I am reviewing all the comments and so far I find them very helpful. What do you dislike? I am disappointed to find they are not handling multiple currencies very well. For me that is a vital feature for my business. What business problems are you solving with the product? What benefits have you realized? All in all, the reviews seem to be much more favorable than the QuickBooks online reviews, which were quite informative and shockingly negative.

A

Anonymous

08/19/15

5 out of 5

Lovely system to use

What do you like best? User friendly Brilliant support service Does what it says on the tin! What do you dislike? Allocations of credits is cumbersome Audit trail is not as good as other packages Recommendations to others considering the product Go for it What business problems are you solving with the product? What benefits have you realized? Control of debtors has improved. Ease of sending statements and copy invoices to resolve queries

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].