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9.6

SpotScore

Xero

Xero Reviews in November 2026: User Ratings, Pros & Cons

Streamline your finances and grow your business.

4.65

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Starts from $3.75 / month when monthly

Xero Reviews & Ratings

4.65

Excellent

Based on 4199 ratings & 4649 reviews

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Rating Distribution

Excellent

(4076)

Very Good

(207)

Good

(83)

Poor

(70)

Terrible

(213)

Spotsaas Editor’s POV

Xero has repeatedly proven to be a reliable and user-friendly accounting solution, especially for those transitioning from other platforms or new to accounting software. The standout feature, as highlighted in numerous reviews, is their exceptional customer support. Users consistently praise the team for being knowledgeable, patient, and quick to resolve issues, ...Read more

Xero pros and cons

  • Excellent and highly responsive customer support, praised for quick problem resolution and knowledgeable staff.

  • Patient and professional support team offering step-by-step guidance, making it easier for users to solve complex issues.

  • Easy to use for new users, with support helping users transition from other software like QuickBooks.

  • Clear troubleshooting guidance covering technical issues like browser or payroll challenges.

  • Difficulty connecting with support initially, though the quality of assistance once connected is rated highly.

  • New users may encounter challenges with specific features like payroll matching or batch payments without support.

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Showing 4551-4560 out of 4649

A

Anonymous

08/02/16

2 out of 5

Lacking in functionality and move very slowly

What do you like best? It is online and reasonably easy to use. What do you dislike? The product is incomplete. it is missing a lot of features that the community have been asking for for over 3-4 years and they have not made any progress. No changes, updates or improvements except at the high end obviously for their favouritre "large" customers. Then they implement price increases on the lowend users who've received no improvements at all Recommendations to others considering ...

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A

Anonymous

07/27/16

5 out of 5

Xero is the best accounting system out there by far

What do you like best? Very smart system, super easy to use. Connections to accounts are seamless. Great reports What do you dislike? I do not dislike anything about Xero. Much better than my former "solution", Quickbooks What business problems are you solving with the product? What benefits have you realized? Keep my accounts under control. Tax reporting

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Anonymous

07/26/16

3 out of 5

Moderately difficult to use if you do not have some sort of accounting background.

What do you like best? I liked the fact that you were about to reconcile your bank accounts from within the platform. What do you dislike? Although I liked the reconciliation function, I wish you were able to input the data directly from your bank account by syncing it instead of having it upload and you having to review it. Recommendations to others considering the product IF you understand accounting yes, if not it will appear difficult to use. It is definitely professional ...

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A

Anonymous

07/19/16

4.5 out of 5

Xero is Good

What do you like best? Easy of use, reliable, great support, my accountant can access What do you dislike? More reports needed, including by not limited to an expense account report complete with receipts that can be printed. Recommendations to others considering the product Good product, great support and easy to use. What business problems are you solving with the product? What benefits have you realized? none

A

Anonymous

07/13/16

4.5 out of 5

Xero review

What do you like best? I like Xero's cloud base accounting software - that I can log-in from anywhere. What do you dislike? Lack of inventory/job costing interactivity. Recommendations to others considering the product Go through the certification process to become comfortable with Xero. What business problems are you solving with the product? What benefits have you realized? We are putting small businesses on Xero, especially those with younger owners who appreciate the cloud ...

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A

Anonymous

06/13/16

4.5 out of 5

Great business accounting software!

What do you like best? I really appreciate the support received for this product. I love the ease of use and organizing all the business categories we need. What do you dislike? At first, it can be intimidating to use, but with the help of support, I was able to figure it all out! What business problems are you solving with the product? What benefits have you realized? We were doing everything in Excel. That's great for the first year and if you don't have many transactions. But we ...

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A

Anonymous

06/02/16

5 out of 5

Easy to Use!

What do you like best? Xero is incredibly easy to use. I really like the approving of transactions function. What do you dislike? The overall format is a little annoying. What business problems are you solving with the product? What benefits have you realized? Staying organized! Xero has helped me figure out where I am losing money in my biz and the areas that I can improve on.

A

Anonymous

05/31/16

4.5 out of 5

Really simple to use and feature rich

What do you like best? Very easy to use and intuitive interface. Great integrations with other platforms. Really nice way to administer all orders, invoices, etc in a paperless environment. Easy for others to view information regardless of the their location. What do you dislike? You will need to run training to get the most from Xero. Occasional bugs. Recommendations to others considering the product If you have lots of paper all over the office, get Xero. It's really simple and ...

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A

Anonymous

05/25/16

4.5 out of 5

Simple, straightforward, and cloud based

What do you like best? Xero is intuitive, I don't think I've even once had to look at the help files! In addition it prompts you in ways that are genuinely helpful, e.g. asking if you would like to email your invoices, or if you want to allow customers to view their bills on line. All real world, practical stuff. The UI is well thought out too. The Dashboard can be tailored to individual preferences, but the default view shows logical high level views. Xero also supports full API ...

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A

Anonymous

05/10/16

5 out of 5

Xero does the job!

What do you like best? Xero is very comprehensive and easy to use. After formerly using other online accounting software I was very pleased to switch over to Xero and find it so intuitive and user friendly. What do you dislike? There are some features of Xero that could be improved, including accessibilty to client payment history What business problems are you solving with the product? What benefits have you realized? By using this software we are able to easily track various bank ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].