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9.6

SpotScore

Xero

Xero Reviews in November 2026: User Ratings, Pros & Cons

Streamline your finances and grow your business.

4.65

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Starts from $3.75 / month when monthly

Xero Reviews & Ratings

4.65

Excellent

Based on 4199 ratings & 4649 reviews

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Rating Distribution

Excellent

(4076)

Very Good

(207)

Good

(83)

Poor

(70)

Terrible

(213)

Spotsaas Editor’s POV

Xero has repeatedly proven to be a reliable and user-friendly accounting solution, especially for those transitioning from other platforms or new to accounting software. The standout feature, as highlighted in numerous reviews, is their exceptional customer support. Users consistently praise the team for being knowledgeable, patient, and quick to resolve issues, ...Read more

Xero pros and cons

  • Excellent and highly responsive customer support, praised for quick problem resolution and knowledgeable staff.

  • Patient and professional support team offering step-by-step guidance, making it easier for users to solve complex issues.

  • Easy to use for new users, with support helping users transition from other software like QuickBooks.

  • Clear troubleshooting guidance covering technical issues like browser or payroll challenges.

  • Difficulty connecting with support initially, though the quality of assistance once connected is rated highly.

  • New users may encounter challenges with specific features like payroll matching or batch payments without support.

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Showing 4531-4540 out of 4649

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Anonymous

01/20/17

4 out of 5

SME Accounting

What do you like best? Very clear to use, once it's setup a lot of previously manual processes are automated. It also integrates very nicely with several other backend systems. What do you dislike? There's a definite learning curve, getting it configured and getting the team up to speed Recommendations to others considering the product Give it a go! What business problems are you solving with the product? What benefits have you realized? Getting clearer management accounts & ...

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A

Anonymous

01/15/17

5 out of 5

Great Small Business Accounting Software

What do you like best? Awesome user interface to help with accounting. I like that they integrate directly with many different banks and the can pull in a live-feed. For the price, you can't beat it. What do you dislike? The invoicing templates could use more flexibility so that I could potentially create a fully customized invoice that would replicate what I do in Google Slides currently. What business problems are you solving with the product? What benefits have you realized? ...

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Anonymous

01/11/17

5 out of 5

Streamlines all company finances

What do you like best? Reconciliation with automatic bank feeds, submitting VAT returns, Financial Planning Integrating with Capsule CRM for customer set-up and account status What do you dislike? absolutely nothing, Xero nails our company finances! Recommendations to others considering the product Get a Xero accredited accountant/bookkeeper to advise/assist you where needed What business problems are you solving with the product? What benefits have you realized? Invoicing, ...

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A

Anonymous

01/09/17

3 out of 5

clean, generally easy to use for small business accounting

What do you like best? web access and cleanliness of the overall interface. Able to get up to speed and use very quickly, even for non-accounting types. What do you dislike? Expense management, especially for employees is terrible. Their response is to suggest you subscribe to another company's expense software or do weird workarounds via invoicing. For a start-up with employees seeking reimbursement of out of pocket expenses, it is a real negative experience. Recommendations to ...

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A

Anonymous

01/09/17

4 out of 5

A great switch

What do you like best? I like how easy it is to use and the pricing structure. I struggled a lot in quick books and it just seemed like the online version was too stripped down. Xero gave us the power back with an easy to use and robust cloud system. What do you dislike? We have been awaiting payroll in our state since signing up, we are on to year 2 with Xero. Every time we ask it's either coming by then end of the year or we're told it's been pushed back. Recommendations to others ...

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A

Anonymous

01/09/17

4.5 out of 5

Xero Review

What do you like best? It works well with my accountants and how they manage their processes and the bank account integration is mostly seamless. What do you dislike? Cost wise its quite pricey compared to some of the competjtion out there. What business problems are you solving with the product? What benefits have you realized? Invoicing is easier. Bank account reconciliation is a dream.

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Anonymous

01/06/17

5 out of 5

Fantastic!

What do you like best? I love the organization and ease of the entire program! What do you dislike? I would like more report filtering options. What business problems are you solving with the product? What benefits have you realized? Invoicing and POs

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Anonymous

01/05/17

5 out of 5

Xero - is a Hero!

What do you like best? Easy to use and manage and environmentally friendly as there no paper trails to pick up. Staff costs is reduced as requires lesser manpower to get the job done What do you dislike? Nothing, the software is easy to use and available on all devices. Recommendations to others considering the product Its worth your money and more importantly your time What business problems are you solving with the product? What benefits have you realized? Helps with file ...

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A

Anonymous

01/05/17

5 out of 5

Xero is a great alternative to QBO with many great features

What do you like best? The user friendly platform and accessibility What do you dislike? Not all the features it apps available to QBO are available on xero What business problems are you solving with the product? What benefits have you realized? We use xero as a solution for our clients when they want cloud based accounting but have reservations about QBO.

A

Anonymous

12/27/16

5 out of 5

Excellent Tool

What do you like best? Allows me to view the financial position of my company at a glance (including converting invoices in foreign currencies and plan cashflow which is vital to us as a new business. Raising invoices is simple, we've integrated with Stripe (super easy to set up to allow customers to pay invoices by card which helps us take payments easily and quickly. VAT returns have gone from being a bit of a headache to a 30 second task and the Payroll system is much easier to use ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].