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9.6

SpotScore

Xero

Xero Reviews in November 2026: User Ratings, Pros & Cons

Streamline your finances and grow your business.

4.65

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Starts from $3.75 / month when monthly

Xero Reviews & Ratings

4.65

Excellent

Based on 4199 ratings & 4649 reviews

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Rating Distribution

Excellent

(4076)

Very Good

(207)

Good

(83)

Poor

(70)

Terrible

(213)

Spotsaas Editor’s POV

Xero has repeatedly proven to be a reliable and user-friendly accounting solution, especially for those transitioning from other platforms or new to accounting software. The standout feature, as highlighted in numerous reviews, is their exceptional customer support. Users consistently praise the team for being knowledgeable, patient, and quick to resolve issues, ...Read more

Xero pros and cons

  • Excellent and highly responsive customer support, praised for quick problem resolution and knowledgeable staff.

  • Patient and professional support team offering step-by-step guidance, making it easier for users to solve complex issues.

  • Easy to use for new users, with support helping users transition from other software like QuickBooks.

  • Clear troubleshooting guidance covering technical issues like browser or payroll challenges.

  • Difficulty connecting with support initially, though the quality of assistance once connected is rated highly.

  • New users may encounter challenges with specific features like payroll matching or batch payments without support.

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Showing 4501-4510 out of 4649

AJ

Alex Jenkins

08/30/17

3 out of 5

Good by comparison but needs work

Easy to use by comparison to other accounting systems, however, there are a lot of bugs and there is no telephone help service to assist. Needs improvement.

A

Anonymous

08/30/17

4 out of 5

Simplified accounting with an easy to use interface

What do you like best? I like how simple it is to process transactions directly from your bank accounts, with transactions imported on a daily basis. I also like how easy it is to integrate with Stripe and other apps, such as Zapier. What do you dislike? Most support is handled through external advisors, rather than from the Xero team themselves. Recommendations to others considering the product I would recommend Xero for a small business that has outgrown Quickbooks, and/or is ...

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A

Anonymous

08/24/17

4.5 out of 5

Intuitive Software

What do you like best? The interface is intuitive and flexible. What do you dislike? Limited functionality in budget manager. Recommendations to others considering the product One limitation is that there are only two dimensions that you can attach to an entry. Make sure you do not need more than that for the foreseeable future. In addition, Xero support is limited so be sure you have someone capable of figuring things out on their own. Finally, be aware that Xero has a done of ...

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A

Anonymous

08/10/17

5 out of 5

Xero is a great bit of kit

What do you like best? Integration with banking systems which promote easy account reconciliation. What do you dislike? The user interface is "big" and wasteful of space. Recommendations to others considering the product If you conduct a trial make sure you set up bank feeds; this will show you the true power of Xero reconciliation. What business problems are you solving with the product? What benefits have you realized? Remote working; Xero provides us the facility to access ...

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AB

Alissa Bryden

08/07/17

5 out of 5

We love Xero and you will too!

PROS & CONS What are the best aspects of this product? I love the feel of it. The bank connections are amazing for real timeinformation and I love having the app on my phone to get things done (invoicing / bank rec on the go. What aspects are problematic or could work better? The yodlee feeds in Canada need improvement however i think this is more a archaic bank problen than a Xero issue. They work well but need to be refreshed once a month somtimes more. What features/services ...

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A

Anonymous

08/01/17

4 out of 5

Xero Accounting

What do you like best? Xero is very easy to use and customizable. The reports and features are all easy to find and self-explanatory to use. There are many fields that can be used to track sales and expenditures. It is completely in the cloud which makes it easy to access. What do you dislike? Having to remove & redo reconciled payments before being able to edit the invoices. Not easy to quickly pull sales data by customer for sales reporting. Difficult to manage contacts. ...

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A

Anonymous

08/01/17

5 out of 5

Great accounting product - simple and easy to use.

What do you like best? As a sales person it's nice and easy to record expenses What do you dislike? Easy to make a mistake in not submitting your expenses and you aren't notified if you have not yet done that. Recommendations to others considering the product Try it. Great 30 day trial experience What business problems are you solving with the product? What benefits have you realized? Expenses

A

Anonymous

07/29/17

5 out of 5

Sit back, Relax and let XERO run your Accounting from A-Z

What do you like best? I like using Xero Accounting for the following reasons: 1. It's Easy to use, understand or grasp even though I'm not a CA. 2. Integration with almost any platform you can think of, seamlessly. 3. I like blue. 4. It's online, no backup issues, server crashing, tape backups, all my data is where it's supposed to be. 5. Templates for any documentation you can think of, even the emails sent out to your clients happens smoothly, whether they are sent ...

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A

Anonymous

07/06/17

4 out of 5

Xero

What do you like best? I love the usability with Xero. It is extremely user friendly for even the beginner accountants or ones that have no accounting background. What do you dislike? 1099 process at year end needs to be streamlined and created. What business problems are you solving with the product? What benefits have you realized? The fx functions are great as we are a multi currency business. Really time saving as it is streamlined and takes out manual work.

A

Anonymous

07/02/17

4 out of 5

Xero Review

What do you like best? The bank rules - they allow FAST reconciling What do you dislike? I can't set up bank rules for transfers between my accounts, and I can't import XML documents (not that I'm aware of anyway What business problems are you solving with the product? What benefits have you realized? Minimised my bookkeeping time and cost

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].