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9.6

SpotScore

Xero

Xero Reviews in November 2026: User Ratings, Pros & Cons

Streamline your finances and grow your business.

4.65

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Starts from $3.75 / month when monthly

Xero Reviews & Ratings

4.65

Excellent

Based on 4199 ratings & 4649 reviews

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Rating Distribution

Excellent

(4076)

Very Good

(207)

Good

(83)

Poor

(70)

Terrible

(213)

Spotsaas Editor’s POV

Xero has repeatedly proven to be a reliable and user-friendly accounting solution, especially for those transitioning from other platforms or new to accounting software. The standout feature, as highlighted in numerous reviews, is their exceptional customer support. Users consistently praise the team for being knowledgeable, patient, and quick to resolve issues, ...Read more

Xero pros and cons

  • Excellent and highly responsive customer support, praised for quick problem resolution and knowledgeable staff.

  • Patient and professional support team offering step-by-step guidance, making it easier for users to solve complex issues.

  • Easy to use for new users, with support helping users transition from other software like QuickBooks.

  • Clear troubleshooting guidance covering technical issues like browser or payroll challenges.

  • Difficulty connecting with support initially, though the quality of assistance once connected is rated highly.

  • New users may encounter challenges with specific features like payroll matching or batch payments without support.

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Showing 4451-4460 out of 4649

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Anonymous

01/09/18

4.5 out of 5

Accountants dream

What do you like best? It’s so user friendly. It downloads and links the transactions to ones I’ve already accounted for. What do you dislike? I don’t know if I’ve found anything i don’t like. I’ve used other software and it just isn’t as easy as xero. What business problems are you solving with the product? What benefits have you realized? As money comes into my account I’m able to see it immediately and match the transactions.

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Anonymous

01/09/18

4 out of 5

Great SaaS accounting software

What do you like best? Easy to use, don't need double entry bookkeeping skills and interfaces with banks What do you dislike? Reporting not entirely straightforward and searching for specific items not intuitive What business problems are you solving with the product? What benefits have you realized? Accounting at small business

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Anonymous

01/08/18

4 out of 5

Zero hassle with Xero

What do you like best? Xero is a simple an straight forward tool that I use for invoicing clients and making sure that we are paid. What do you dislike? I dislike the fact you cannot separate invoice balance dues. Meaning a first half deposit and final balance due invoice. What business problems are you solving with the product? What benefits have you realized? Billing and quotes.

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Anonymous

01/07/18

4.5 out of 5

Now I sleep at night!

What do you like best? Instant access to reporting so I can see in seconds the key metrics with which I run my finances What do you dislike? Nothing notable, the reporting drop downs can take a little white to get used to. What business problems are you solving with the product? What benefits have you realized? We have simplified our invoicing (issuing and most importantly tracking. The time we take is greatly reduced. P&L reporting is available at my fingertips whenever I need it. ...

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Anonymous

01/04/18

5 out of 5

No 1 cloud accounting software

What do you like best? Xero has all the required features accountants need. What do you dislike? Limited features in other country versions. Recommendations to others considering the product Xero has all the features an accountant need . And its amazing to see how the product evolved over the time to give maximum benefits to its customers. What business problems are you solving with the product? What benefits have you realized? Accounting and bookkeeping

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Anonymous

01/04/18

4 out of 5

Clean layout and helpful explanatory videos

What do you like best? I like the layout and format for reviewing and reconciling transactions. I also like the explanatory videos they provide when you need to learn a new process. What do you dislike? I haven't had this issue personally, but a handful of other bookkeepers I know say that they have poor customer service. Recommendations to others considering the product When getting certified as a Xero Partner, be sure to go through the training videos! Not for taking a test, but ...

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Anonymous

01/03/18

5 out of 5

Secure, simple, and fast accounting software

What do you like best? The interface for Xero is my favorite part of the application. The developers have kept it clean and you can tell that great attention to detail was used when developing the UI / UX. I did not even need on-boarding into the application, it was intuitive from the very first time I logged in. What do you dislike? There is not much I dislike about Xero. If I had a chance to make one thing better I would say the ability for Xero to pull in my bank account balance but ...

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Anonymous

01/03/18

5 out of 5

Excellent Software for Small Business

What do you like best? Ease of use, Automation of reconciliation, Eliminates the added cost of a bookkeeper, Ease of viewing reports What do you dislike? I find it difficult to get reports to show in the formats I want. Xero is from New Zealand, there are pieces of information in the software that are irrelevant to US taxpayers which can be cumbersome. Recommendations to others considering the product You may want to hire a consultant to help set it up What business problems are ...

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Anonymous

01/02/18

4.5 out of 5

New User but very impressed. Moved from Sage 50 around three months ago.

What do you like best? Xero is saving many hours of time each day compared to using Sage 50. I am very impressed. We moved from Sage 50 around 3 months ago and am starting the see the many benefits of cloud accounting, and the simplicity which Xero does things. What do you dislike? The move from sage to Xero could have been a little smoother, because we have multi currency a lot of things had to be fixed manually. We still have a small problem of some historic invoices being in a wrong ...

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Anonymous

01/02/18

5 out of 5

The most simple accounting tool out there

What do you like best? The straight forward design of the tool. What do you dislike? Some of the reports are a little wonky, I have to export data to make a few reports in Excel. What business problems are you solving with the product? What benefits have you realized? We integrate all financial-related tools with Xero so all transactions are in one place.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].