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9.6

SpotScore

Xero

Xero Reviews in November 2026: User Ratings, Pros & Cons

Streamline your finances and grow your business.

4.65

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Starts from $3.75 / month when monthly

Xero Reviews & Ratings

4.65

Excellent

Based on 4199 ratings & 4649 reviews

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Rating Distribution

Excellent

(4076)

Very Good

(207)

Good

(83)

Poor

(70)

Terrible

(213)

Spotsaas Editor’s POV

Xero has repeatedly proven to be a reliable and user-friendly accounting solution, especially for those transitioning from other platforms or new to accounting software. The standout feature, as highlighted in numerous reviews, is their exceptional customer support. Users consistently praise the team for being knowledgeable, patient, and quick to resolve issues, ...Read more

Xero pros and cons

  • Excellent and highly responsive customer support, praised for quick problem resolution and knowledgeable staff.

  • Patient and professional support team offering step-by-step guidance, making it easier for users to solve complex issues.

  • Easy to use for new users, with support helping users transition from other software like QuickBooks.

  • Clear troubleshooting guidance covering technical issues like browser or payroll challenges.

  • Difficulty connecting with support initially, though the quality of assistance once connected is rated highly.

  • New users may encounter challenges with specific features like payroll matching or batch payments without support.

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Showing 4461-4470 out of 4649

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Anonymous

12/30/17

4.5 out of 5

Xero Accounting

What do you like best? Xero provides a very simple but effective dashboard that gives you a snapshot of your business’s financial position. What do you dislike? I’d like for Xero to incorporate some more visual reports and graphs with regards to cash flow - much like Quickbooks. What business problems are you solving with the product? What benefits have you realized? Our financial operation and awarenes of financial position. It’s helped with invoicing and expense tracking.

A

Anonymous

12/28/17

4 out of 5

Feature rich, simple to use, high level support and training documentation

What do you like best? Hard to include everything but for the average small business it really is your one stop shop for your accounting requirements: Customised reports Pleasant UI Ease of access (destop / mobile / no user restriction / invite your accountant Bank reconciliation is made super easy and can complete from your mobile phone also Super easy invoicing (accept online payment, custom templates, auto invoice reminders Multi currency with Xe.com rates saves a ...

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A

Anonymous

12/28/17

5 out of 5

Covers all the day to day tasks I need done

What do you like best? Xero handles so much of the workload that would otherwise take a long time to do manually. It's easy to navigate, works well, and being online means collaboration is easy. What do you dislike? Some tools can be very slow to load, especially Payroll. The design is clearly a work in progress as it is disjointed with old and new designs spread throughout the site. Recommendations to others considering the product Xero is a great tool that is constantly improving ...

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Anonymous

12/28/17

5 out of 5

Great Alternative to the Intuit Beast

What do you like best? Ease of use; Intuitive - quick setup and easy to use categorization. What do you dislike? Not much; Reports can be a bit difficult to properly setup. What business problems are you solving with the product? What benefits have you realized? Bookkeeping

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Anonymous

12/27/17

5 out of 5

Easy to use and well integrated

What do you like best? I like that Xero is well integrated with our Cloud apps that I use. It greatly simplifies accounting and reconciliation process. What do you dislike? It lacks class categorizations to do job cost accounting What business problems are you solving with the product? What benefits have you realized? I replaced QuickBooks with Xero and it greatly reduced the amount of time I spend doing the books.

A

Anonymous

12/27/17

5 out of 5

Simple Alternative to Quickbooks

What do you like best? The biggest this is that you don't need a accounting degree to use it. It sync with everything I currently use and it's quite cheap to use. You don't have to pay someone to set it up for you especially if you are willing to do some digging and find the answers to your questions. What do you dislike? It can be a bit difficult to setup but once you are there it's easy to use. I could use a few more custom reports too. What business problems are you solving with ...

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Anonymous

12/26/17

5 out of 5

Super easy to use accounting software for everyone!

What do you like best? Doing a bank rec is so easy its like playing a game, I just love it. What do you dislike? Starting to get a bit over complex now as there is so much getting added to the product, I know many people that are turned off by this although I am used to it. What business problems are you solving with the product? What benefits have you realized? Accounting, streamlining our P&L

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Anonymous

12/22/17

3 out of 5

An OK alternative to Quickbooks Online

What do you like best? I like the rules we can set up for recurring transactions. It makes reconciling very easy. What do you dislike? I don't care for the dashboard as much as I do Quickbooks Online's. The sync feature for our bank account is cumbersome and seems to take a long time. Recommendations to others considering the product I use QB Online for one business and decided to try Xero for another. I think based on the familiarity of QB Online, I'd go with that given the ...

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Anonymous

12/21/17

4 out of 5

Xero does what we need it to

What do you like best? Xero does just what we need it to. It helps us keep payments/receivables clearly organized. What do you dislike? I wouldn't say it is the best software we could be using. There are some things that make it confusing. What business problems are you solving with the product? What benefits have you realized? Collecting and sending out payments to our partners and customers.

A

Anonymous

12/20/17

4 out of 5

Xero is a solid choice for small businesses

What do you like best? I like that Xero includes payroll as part of the pricing package. This is great for budget-minded small businesses. What do you dislike? I found reporting to be a bit lackluster. I wish Xero also did a better job tracking different locations. Recommendations to others considering the product Yes. I’m working on becoming a consultant. What business problems are you solving with the product? What benefits have you realized? At my last job I converted us from ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].