9.6
SpotScore

Xero Reviews in November 2026: User Ratings, Pros & Cons
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Xero Reviews & Ratings
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Spotsaas Editor’s POV
Xero has repeatedly proven to be a reliable and user-friendly accounting solution, especially for those transitioning from other platforms or new to accounting software. The standout feature, as highlighted in numerous reviews, is their exceptional customer support. Users consistently praise the team for being knowledgeable, patient, and quick to resolve issues, ...Read more
Xero pros and cons
Excellent and highly responsive customer support, praised for quick problem resolution and knowledgeable staff.
Patient and professional support team offering step-by-step guidance, making it easier for users to solve complex issues.
Easy to use for new users, with support helping users transition from other software like QuickBooks.
Clear troubleshooting guidance covering technical issues like browser or payroll challenges.
Difficulty connecting with support initially, though the quality of assistance once connected is rated highly.
New users may encounter challenges with specific features like payroll matching or batch payments without support.
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Showing 4441-4450 out of 4649
A
Anonymous
01/28/18
Xero
What do you like best? The Xero Interface is beautiful. The platform is awesome. What do you dislike? The general ledger report is not very easy to use. Xero should design the GL report like the QB GL report. What business problems are you solving with the product? What benefits have you realized? Bookkeeping
B
Bernard
01/28/18
A fine app, but could be improved
PROS & CONS What are the best aspects of this product? I like that Xero is cloud-based which enables me to use it for my international clients. The package looks attractive and the app is easy to learn and use. It was simple to create identifying rules and Xero is good at recognizing transactions. What aspects are problematic or could work better? Xero focuses on automating accounting tasks. But some of my clients are old-fashioned and still use Excel spreadsheets. However, Xero ...
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A
Anonymous
01/27/18
Easy to use, great user interface
What do you like best? User friendly, pick up and use accounting system What do you dislike? Does do consolidation or more complex multicurrency functionality particularly well Recommendations to others considering the product Review alternatives before purchase What business problems are you solving with the product? What benefits have you realized? Streamlined month end close
A
Anonymous
01/26/18
Really easy to use for a 'non accountant'
What do you like best? The simple interface and flexible workflows make Xero really easy to use. It integrates with Stripe so it's easy to take online payments for invoices. What do you dislike? Only difficulty we've had is with purchase order numbers - as far as I know these can only be added in the invoice description. What business problems are you solving with the product? What benefits have you realized? Basic accounting is made much easier with Xero. It speeds up invoicing no end.
A
Anonymous
01/24/18
Easy to use and intuitive
What do you like best? Very easy navigation and simple to use. No complicated features. Also has a mobile app so you can easily upload expenses. There is also a feature where you can invite your accountant to manage the accounts for you and you can set invoice reminders at whatever internal you deem necessary. For example, you can send a reminder for payment the day before it is due, when its overdue etc. so you can keep on top of late payers. What do you dislike? Reporting could be a ...
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A
Anonymous
01/24/18
Fantastic software, easy to use for accountants.
What do you like best? Xero is a straight forward accounting software which allows you to create invoices without the hassel. It allows you to limit access to users so you can decide which user can view what. This is a benefit as there is alot of confidential information. Xero allows you to have repeating invoices each month which saves you time creating them. I dont have a bad word to say, i love it! What do you dislike? There is nothing i dislike to Xero. It aall works how i want it ...
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A
Anonymous
01/23/18
Excellent Software. Good API makes life significantly better!
What do you like best? The API integration is super easy. I was able to set up my website (custom coded to add transactions into Xero very quickly. I really like the blue color it's kinda nice and soothing. No fancy graphics just simple. The ability to customize an invoice to have different brands is nice. That way I don't need to change the logo, payment account etc, every time. What do you dislike? The navigation sometimes takes a few more clicks. So if I want want to view all ...
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A
Anonymous
01/18/18
Easy to use Bookkeeping System
What do you like best? It is so easy to use, and has all the necessary functions from small to large businesses. What do you dislike? I really cannot fault this program - I have been using it for many years and it is just easy to use. Recommendations to others considering the product You can get a trial package to see how it works - do it and you will not be disappointed. What business problems are you solving with the product? What benefits have you realized? I do bookwork for a ...
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A
Anonymous
01/16/18
Xero Review
What do you like best? Online, real time reconciliation. Easy to navigate What do you dislike? Issue with bank feeds, not sure if this is a Xero problem or bank issue. What business problems are you solving with the product? What benefits have you realized? Accounting
A
Anonymous
01/10/18
My Xero experience
What do you like best? There are many things I like about Xero, all it's interfaces are very user friendly , my favourite difference from Sage is the bank reconciliation , from bank transactions automatically fed from the bank and being able to create, amend and adjust items on the same screen takes the work out of it. I use both accounts and payroll software and the user friendly interfaces allow you to complete your work with ease. What do you dislike? To be honest I haven't ...
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].