9.6
SpotScore
Xero Reviews in November 2026: User Ratings, Pros & Cons
Streamline your finances and grow your business.
Add to compare
Starts from $3.75 / month when monthly
Xero Reviews & Ratings
Are you using Xero?
Spotsaas Editor’s POV
Xero has repeatedly proven to be a reliable and user-friendly accounting solution, especially for those transitioning from other platforms or new to accounting software. The standout feature, as highlighted in numerous reviews, is their exceptional customer support. Users consistently praise the team for being knowledgeable, patient, and quick to resolve issues, ...Read more
Xero pros and cons
Excellent and highly responsive customer support, praised for quick problem resolution and knowledgeable staff.
Patient and professional support team offering step-by-step guidance, making it easier for users to solve complex issues.
Easy to use for new users, with support helping users transition from other software like QuickBooks.
Clear troubleshooting guidance covering technical issues like browser or payroll challenges.
Difficulty connecting with support initially, though the quality of assistance once connected is rated highly.
New users may encounter challenges with specific features like payroll matching or batch payments without support.
Filter results
Sort by :
Showing 3851-3860 out of 4649
W
White
06/15/19
Excellent
Excellent - I wouldn't use any other now!
DC
David Creagh
06/14/19
Spoke with Julia at Xero and as it's…
Spoke with Julia at Xero and as it's the first time using Xero software for my business she was very patient and helped me out alot.I would highly recommend this software and thanks Julia again for all your help.
CK
ChorLeng Kee (gmail)
06/14/19
Fast reply from Support team with…
Fast reply from Support team with professional help.thank you so much.
RI
Ratko Ivanović
06/13/19
Best accounting tool for Small and…
Best accounting tool for Small and Medium sized organisations. So feature heavy that any other tool doesn't event come close!
AL
Alia Latif
06/13/19
Carolyn was supportive and brillinat in…
Carolyn was supportive and brillinat in fixing the payroll error!
AP
Alan Potts
06/12/19
Niggling problems with bank feeds were…
Niggling problems with bank feeds were driving me nuts. After a bit of 'to and fro' via email, Jordan connected by phone and screen-shared me through the solution. Excellent service and 1st class support. I'm really grateful. Big thanks Jordan!
A
Anonymous
06/12/19
The accounting software with greater flexibility of the market
What do you like best? Being able to count on Xero has been incredible, since I like this system a lot, because it allows me to keep my business accounts quickly and efficiently, allowing us to sort all accounts from the payroll to the electronic payments account in a flexible way and allowing at the same time being able to carry out conciliations easily. Honestly my accounting team feel very comfortable using this system, thanks to the number of functions it has, it is possible to ...
Read more
DL
Derek Lawson
06/11/19
I like the software
I like the software! and dragging my bookkeeper away from sage was a fight . I have on gripe - Customer service . The Yodle feeds that import the data into Xero didnt work during my test trial . I was assured that this was unusual . now Im committed and in full XERO training mode . Ive been live for 5 months and in that 5 months the feeds have been down again for a week - now, thats not a lot of down time I admit . however its the loss of trust and the slow customer service that is ...
Read more
PS
PEC Stainless Steel
06/10/19
Awesome Service
Matt responded to my Xero issue very fast and with such an efficient and easy to follow resolution. Thanks Matt.
JS
Julia Smalley
06/07/19
Thank you Dominic for your patience & …
Thank you Dominic for your patience & support today resolving the VAT return queries. I was able to re-assure my client that the VAT returns were correct & why the issues occurred.
Free vendor scorecard
Evaluate Xero objectively with the accounting software scorecard
A weighted accounting software vendor scorecard to score Xero against your real requirements — not the marketing.
- Weighted criteria you can edit
- Score multiple vendors side-by-side
- Shareable with your buying committee
No file downloads on screen — we email it to you. One-click unsubscribe anytime.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].