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9.6

SpotScore

Xero

Xero Reviews in November 2026: User Ratings, Pros & Cons

Streamline your finances and grow your business.

4.65

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Starts from $3.75 / month when monthly

Xero Reviews & Ratings

4.65

Excellent

Based on 4199 ratings & 4649 reviews

Are you using Xero?

Rating Distribution

Excellent

(4076)

Very Good

(207)

Good

(83)

Poor

(70)

Terrible

(213)

Spotsaas Editor’s POV

Xero has repeatedly proven to be a reliable and user-friendly accounting solution, especially for those transitioning from other platforms or new to accounting software. The standout feature, as highlighted in numerous reviews, is their exceptional customer support. Users consistently praise the team for being knowledgeable, patient, and quick to resolve issues, ...Read more

Xero pros and cons

  • Excellent and highly responsive customer support, praised for quick problem resolution and knowledgeable staff.

  • Patient and professional support team offering step-by-step guidance, making it easier for users to solve complex issues.

  • Easy to use for new users, with support helping users transition from other software like QuickBooks.

  • Clear troubleshooting guidance covering technical issues like browser or payroll challenges.

  • Difficulty connecting with support initially, though the quality of assistance once connected is rated highly.

  • New users may encounter challenges with specific features like payroll matching or batch payments without support.

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Showing 3751-3760 out of 4649

AI

Administrator in Internet

09/26/19

5 out of 5

Great Accounting software for multiple inventory and sales

What do you like best? We have been using xero for almost 10 years its a great accounting software worked very well with Magento and now we use it with Shopify and Tradegecko the integration was super easy, having everthing in one place really made worth the switch plus the reports are very accurate and easy to pull What do you dislike? we had some issues with the returns and pulling sales from shopify that was duplicating the whole thing but was an easy fix Recommendations to ...

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UI

User in Biotechnology

09/26/19

5 out of 5

Easier than Quickbook

What do you like best? As an academic turned business owner, I had a really hard time learning the QuickBook system. But I was able to set up Xero and use it for my accounting needs almost immediately What do you dislike? Since it is newer and not as well known as QuickBook, there are some apps and programs that are not compatible with Xero, yet. Recommendations to others considering the product: Do the free trial to assess your own comfort level and needs. What problems ...

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MR

Megan R

09/26/19

4.5 out of 5

Powerful accounting platform

What do you like best? It has the ability to change complex and difficult reports into simpler ones without any additional hard work. Apart from this it’s a best option in order to pay bills and keep the invoices together at one place. All the tasks related to accounting can be easily done through this magnificent product in order to make tasks simpler. Furthermore, the ability of this application to manage all my tasks by its bookkeeping facility enables me to do all the major and minor ...

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AI

Administrator in Marketing and Advertising

09/25/19

5 out of 5

Good software, easy to use

What do you like best? It's easy to use, you can add all the options you need for your business and the software does the rest for you. What do you dislike? The app doesn't have enough options for me, as some things can only be done in the browser version What problems are you solving with the product? What benefits have you realized? It's better than other options I've tried before

UI

User in Information Technology and Services

09/24/19

4 out of 5

Intuitive and easy to use accounting and billing software

What do you like best? The ability to copy invoices, create invoices and send them out based on templates. I also like that Xero has 2 factor authentication. It is an extra step but very important to ensure that the financial info remains secure. What do you dislike? When you copy an invoice, it takes a few more clicks to change the recipient of the invoice. Recommendations to others considering the product: More customization options Faster response time Better ...

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IB

Issa B

09/24/19

4.5 out of 5

Good accounting tool

What do you like best? Xero has the best UI ever. Very neat and simple. It will take you less than 30 minutes to understand the whole program. One of the best accounting tool to use to handle finances, tax reports, etc. What do you dislike? I havent seen anything I dislike about Xero. We have been using Xero for quite a while and didnt have any issues so far. What problems are you solving with the product? What benefits have you realized? Generating invoices and tracking ...

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QH

Quratulain H

09/23/19

4.5 out of 5

Best for a small business that serves clients all over the world

What do you like best? I love how Xero reconciles nearly all my bank accounts and/or wallets. It also offers true multi-currency accounting which is a big boon for small businesses that have clients all over the world. Their latest integration with TransferWise now allows all the borderless accounts (thats 5 currencies) to get updated as well. It is simple and straightforward for non-book keepers to use and to keep a tab on their business. What do you dislike? So far i have no ...

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A

Amanda

09/21/19

5 out of 5

Simple and straightforward application

PROS & CONS What are the best aspects of this product? I love that Xero is intuitive and I didn’t have to refer to the help files even once. Plus, it gives helpful prompts such as asking if you wish to email your invoices and if you want your customers to view their bills online. The app is very practical in this aspect. The user interface is simple and I can customize the dashboard for my individual needs. Finally, you can use the API to integrate Xero with your CRM. What aspects are ...

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LN

Louisa N

09/19/19

4.5 out of 5

Easy to use and great for understanding your company finances

What do you like best? Easy to use and found reporting easy to understand (also submitting VAT return is easy). Have now used Xero for a few years in current business, and also used previously with another business as found helpful. Some of my clients also love working with Xero. What do you dislike? Some of the navigation did not seem that intuitive to me and when I did have a problem a year or so ago the answers I got were not that helpful. What problems are you solving with ...

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AC

Agnes C

09/18/19

4.5 out of 5

Xero

What do you like best? The fact it helps in management of all activities and also ensure that there is save and simple transactions. What do you dislike? It requires skilled personnel hence not all business people uses it. Recommendations to others considering the product: I will recommend them to make use of the software since it save and secure, and also it helps in management of finances and all other activities. What problems are you solving with the product? What ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].