9.6
SpotScore
Xero Reviews in November 2026: User Ratings, Pros & Cons
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Xero Reviews & Ratings
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Spotsaas Editor’s POV
Xero has repeatedly proven to be a reliable and user-friendly accounting solution, especially for those transitioning from other platforms or new to accounting software. The standout feature, as highlighted in numerous reviews, is their exceptional customer support. Users consistently praise the team for being knowledgeable, patient, and quick to resolve issues, ...Read more
Xero pros and cons
Excellent and highly responsive customer support, praised for quick problem resolution and knowledgeable staff.
Patient and professional support team offering step-by-step guidance, making it easier for users to solve complex issues.
Easy to use for new users, with support helping users transition from other software like QuickBooks.
Clear troubleshooting guidance covering technical issues like browser or payroll challenges.
Difficulty connecting with support initially, though the quality of assistance once connected is rated highly.
New users may encounter challenges with specific features like payroll matching or batch payments without support.
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Showing 3761-3770 out of 4649
E
Edoardo C
09/16/19
Great online accountancy software
What do you like best? Being a lightweight software in the cloud that doesn't require expensive hardware and backup solutions on our premises is what I like best about Xero. What do you dislike? In the day to day operations the thing I dislike the most is not being able to easily navigate back and forth invoices and quotes, it seems that you almost need to start again. What problems are you solving with the product? What benefits have you realized? Xero is helping us as a ...
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UI
User in Accounting
09/16/19
Xero
What do you like best? Integration with Receipt Bank and other apps Direct bank feeds Cloud based What do you dislike? High subscription fees There is no video helpline What problems are you solving with the product? What benefits have you realized? Time savings I can access Xero accounts on my mobile
E
Eric
09/15/19
Offers a range of useful features
PROS & CONS What are the best aspects of this product? I love that Xero is intuitive and simple to use. The bank feeds make it easy to reconcile bank accounts. The app offers loads of features including balance sheet, profit and loss, budgeting, management reports, and extra invoicing. Finally, Xero integrates smoothly with popular business apps which means small businesses can save time spent on repeat data entry. What aspects are problematic or could work better? There are a few ...
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UI
User in Education Management
09/15/19
Simple to use
What do you like best? Simple user interface 2FA log in is included What do you dislike? Cannot map uploaded images to expense items What problems are you solving with the product? What benefits have you realized? Submit work items to get compensation. Process is simple.
AI
Administrator in Accounting
09/13/19
Best accounting software
What do you like best? It's an cloud accounting software so I can access the software anywhere using my mobile phone, tablet etc. What do you dislike? Good internet connection is required and the subscription prices might be too high for some people. What problems are you solving with the product? What benefits have you realized? Very easy to send invoices, quotes and bills. Time savings
UI
User in Accounting
09/12/19
Great for small start up businesses
What do you like best? This is great software for small business who like to keep their accounting records in one place. Even though it does not have CRM abut it’s great to monitor your business cash because for startups cash is king. What do you dislike? Does not have CRM or fixed assets module. Cash flow is direct only so you can’t use if case scenario. Recommendations to others considering the product: It’s good for What problems are you solving with the product? What ...
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UI
User in Accounting
09/12/19
The best software out there for accountants by far!
What do you like best? Once you understand what your doing, this software is the best one around. Everything has been streamlined and they are constantly updating the software for the latest requirements. What do you dislike? You can only load up 10 bank lines at a time when reconciling. Ocassionally I will want to look at more in one go but I do not have this ability unless you open a second tab. What problems are you solving with the product? What benefits have you realized? ...
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J
Judy
09/12/19
The best cloud accounting app
PROS & CONS What are the best aspects of this product? I love Xero because it makes accounting fun and easy even for a lay user like me. The app is easy to use and you don’t need to be an accountant to make effective use of it. Test drive the app and I’m sure you will get the hang of it within an hour. What aspects are problematic or could work better? I have no complaints at all as Xero fulfills all my needs and expectations. What specific problems in your company were solved by ...
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UI
User in Retail
09/12/19
Really useful tool
What do you like best? It’s so great that it integrates with my bank account to make bookkeeping so much easier. What do you dislike? I honestly haven’t found any downsides yet! Recommendations to others considering the product: Do it! What problems are you solving with the product? What benefits have you realized? Speeds up the accounting process for my business meaning I have more time to spend on the core activities.
UI
User in Accounting
09/12/19
Very useful accounting software
What do you like best? Easy to use, everything is very logical to find in the software. What do you dislike? The price of the subscription is quite high, but there are no real downsides to the software. What problems are you solving with the product? What benefits have you realized? It has helped with VAT returns as it is very easy to review.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].