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9.6

SpotScore

Xero

Xero Reviews in November 2026: User Ratings, Pros & Cons

Streamline your finances and grow your business.

4.65

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Starts from $3.75 / month when monthly

Xero Reviews & Ratings

4.65

Excellent

Based on 4199 ratings & 4649 reviews

Are you using Xero?

Rating Distribution

Excellent

(4076)

Very Good

(207)

Good

(83)

Poor

(70)

Terrible

(213)

Spotsaas Editor’s POV

Xero has repeatedly proven to be a reliable and user-friendly accounting solution, especially for those transitioning from other platforms or new to accounting software. The standout feature, as highlighted in numerous reviews, is their exceptional customer support. Users consistently praise the team for being knowledgeable, patient, and quick to resolve issues, ...Read more

Xero pros and cons

  • Excellent and highly responsive customer support, praised for quick problem resolution and knowledgeable staff.

  • Patient and professional support team offering step-by-step guidance, making it easier for users to solve complex issues.

  • Easy to use for new users, with support helping users transition from other software like QuickBooks.

  • Clear troubleshooting guidance covering technical issues like browser or payroll challenges.

  • Difficulty connecting with support initially, though the quality of assistance once connected is rated highly.

  • New users may encounter challenges with specific features like payroll matching or batch payments without support.

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Showing 3741-3750 out of 4649

CI

Consultant in Accounting

10/11/19

4.5 out of 5

Streamlined business accounting

What do you like best? As a business accountant I use and consult on Xero for clients. I recommend Xero as being a relatively easy accounting system for businesses to implement, with a high level of intuitiveness for users. Xero stands out as having a good UI, so for these reasons is suitable for a wide range of businesses. What do you dislike? Visual reporting elements could be strengthened. Integration with other solutions, for example FreshBooks, may be needed for some ...

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ZD

Zak D

10/10/19

4 out of 5

A good online platform for accountants and business owners

What do you like best? I like the bank reconciliation, as it is very user friendly for people less used to traditional bank reconciliation. Many of our clients have been able to use it effectively with little input from ourselves. What do you dislike? There can sometimes be a few pages to click through for important sections. For example, "VAT Return" is an important section to get to, however it isn't initially clear how to find it. What problems are you solving with the ...

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UI

User in Information Services

10/07/19

4.5 out of 5

Use Xero for Accounting!

What do you like best? Our company is using Xero as an accounting software. We manage our bills and make expense claims through the software. I love how there is a dashboard that immediately gives you a picture of what you owe and what is owed to you. All our employees are able to use this. What do you dislike? Xero can be a bit tricky to use when filing claims. There are many fields that make it complicated. I have had to redo my expense claims several times over due to this fact. ...

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AI

Administrator in Computer Software

10/06/19

4 out of 5

Xero does the job

What do you like best? I’m Xero you can keep track of spending and organize everything for tax purposes What do you dislike? Sometimes there are issues with delays from the bank to Xero Recommendations to others considering the product: Xero will help you manage your spending across the board What problems are you solving with the product? What benefits have you realized? Keeping track of expenses

BN

Bowser N

10/06/19

5 out of 5

Accounting Fun!

What do you like best? Easy to streamline and integrate with other systems in order to bring your information in. Can leave a discussion for other team members or easily match up already created rules in the system to keep up to date easily. What do you dislike? The books don't always end up even at the end and I can't find a rhyme or reason as to why. The dashboard, other than knowing which feeds to go to, is incredibly difficult to read, and some of the terms they use for ...

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PC

Paul C

10/06/19

5 out of 5

Perfect Accounting Software for Small to Medium Sized Businesses

What do you like best? As a small business we found Xero to be a very cost effective solution for all our accounting & book keeping needs. Xero is simple to set up with your accountant and reduces the time required on book keeping activities. The automatic bank feeds means the time we spend on reconciling our accounts each month is minimal. The audit trail feature highlight any issues that arise so they can be quickly rectified. The ability to notate individual transactions helps our ...

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CM

Chris M

10/05/19

5 out of 5

Easy to use and comprehensive

What do you like best? The way the software is easy to learn yourself without training or being shown. Loads of great features that make accounting for the non accountants out there a breeze What do you dislike? Would be good if there was live chat help Recommendations to others considering the product: Go for it! What problems are you solving with the product? What benefits have you realized? Less reliant on book keeper

AI

Administrator in Computer Software

10/02/19

4.5 out of 5

Excellent, easy, timesaving book keeping and accounting software

What do you like best? Ease of use, quality of software. Integrations are a real bonus. Expenses module is also really good, although annoying it's an added service that you need to pay for. Ability to integrate Stripe into invoices so clients can pay online is nice. We use GoCardless to collect direct debit payments. What do you dislike? Paying for 'add ons' like expenses, projects, etc... What problems are you solving with the product? What benefits have you ...

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TN

Tom N

10/01/19

5 out of 5

Super Simple Accounting Software for Small to Medium Sized Businesses

What do you like best? Since moving to Xero from day one we have found a significant reduction in our book keeping time input. We are NOT accountants or book keeping experts and Xero as an accounting system has definitely made this part of our business much more efficient. We are guided by our accountant as how best to use the software and have been able to develop a simple client - accountant relationship with Xero being the main conduit of information between us. What do you dislike? ...

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UI

User in Hospital & Health Care

09/26/19

4 out of 5

Incredibly user friendly

What do you like best? I’ve moved from using excel to Xero for small business accounting and it’s made my life so much easier. Xero is simple to use and easy to learn. What do you dislike? It lacks configurability for specific company requirements. What problems are you solving with the product? What benefits have you realized? Streamlining of accounting process and expense management. Has made billing much easier too

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].