Xero Reviews in November 2026: User Ratings, Pros & Cons

Great accounting software to use for every business' dilemma

What do you like best? Very user-friendly and very cost effective. Generated reports are really reliable. Payroll processing is very easy. What do you dislike? Least helpful about Xero is that when they implemented the STP or the Single Touch Payroll. This may automate processed payruns to the ATO, however, you cannot make further changes. In fact, it is really inconvenient as you may have to make manual adjustments though the payrun is still recent but once this has been ...

Best Cloud software in the market

What do you like best? I like the fact that it is too easy to use, not just for accountants but also for people (our clients) who are not trained accountants. Recognising the transactions, easy reconciliation process with a few clicks, bank feed and receipt bank app makes the life so much easier. What do you dislike? It is a little expensive compared to other cloud softwares like Quickbooks Online or Freeagent. The add on apps are not free but need subscription too. ...

not recommended

PROS & CONS What are the best aspects of this product? I like that it mostly works. But that *mostly* will come back to bite you if you don't know the limitations prior to signing on and trusting all of your data to them. What aspects are problematic or could work better? Lots of missing features No ability to add late charges to invoices. Feature requests are basically ignored - the product team essentially knows what's best for them, but doesn't know what's best for their ...

Xero - An easy to use and understand Accounting Platform

What do you like best? I love the fact that I can do everything I need to from the App. My Accountant does all the heavy lifting and I can see and engage with my financial information wherever I am What do you dislike? It is not the cheapest software on the market and they like to charge for premium or additional services on top of the already higher than some of the other tools prices. But this is not something against the actual software. Recommendations to others considering ...

Best for tracking and managing business in accounting and bookkeeping needs.

What do you like best? This software is a very sophisticated one as it helps track the cycle of the business in terms of accounts payable;e, receivable, income, and setting up payroll as well. From small to medium size businesses, it is perfect for bookkeeping needs. What do you dislike? I don't have any problem with Xero as it helps a lot for my bookkeeping needs plus it is not too complex to use. What problems are you solving with the product? What benefits have you realized? ...

Good product but does not fit every business

What do you like best? clean layout so easy to find sections you need. Not too over priced compared to cmpetitors, offers a lot of features What do you dislike? Help wasn't the best and did not fit our business which deals with multiple sale channels and currencies. We are a small business and did not allow us to bring the book keeping in house as was a lot of work to setup and they did not seems to understand the different sale channels for online sellers. Seems best suited to a ...

Best accounting software we've used

What do you like best? We recently switched over from our bookkeeping system because we needed more detailed accounting reports. Xero has been a fantastic switch! There have been no bugs and everything has just worked. It integrates well with different payment gateways which has been a huge help. What do you dislike? There isn't much to dislike. The only real issue is that it takes a while to learn how to use and its UI isn't as great as similar softwares. What problems are you ...

Xero is better than Quickbooks

What do you like best? I like the interface of the software and the user friendly appearance. Bank reconciliation is the easiest one on xero, when compared to other cloud softwares. What do you dislike? Xero is a little expensive for the smaller clients. It may come across as complicated for users who have no Accountancy knowledge as it seems more suitable for professional bookkeepers/accountants. What problems are you solving with the product? What benefits have you realized? ...

Xero - use it from day 1

What do you like best? Xero is unbelievable - it makes running our business so much easier. It's a one stop shop for managing our bank account transations, filing receipts and expenses, and processing tax and our VAT returns. Xero basically runs and contains our entire business - including client records and billing and everything in between. What do you dislike? The cost - £25 a month for an online database can seem steep, but I keep telling our team that it easily saves us that ...

Follow up all business' financial activities

What do you like best? In Xero, the management of stocks and the addition and cataloging of products and services is done super fast. All our team recognizes Xeros' ability to examine accounts in detail. As a web service, Xero is all upgraded in real-time throughout places and email accounts. Besides, it is super adaptive and it even allows preloading spellings and GL reports without actually coding each term. What do you dislike? Xero's customer service needs to improve. I had ...