9.6
SpotScore

Xero Reviews in November 2026: User Ratings, Pros & Cons
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Xero Reviews & Ratings
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Spotsaas Editor’s POV
Xero has repeatedly proven to be a reliable and user-friendly accounting solution, especially for those transitioning from other platforms or new to accounting software. The standout feature, as highlighted in numerous reviews, is their exceptional customer support. Users consistently praise the team for being knowledgeable, patient, and quick to resolve issues, ...Read more
Xero pros and cons
Excellent and highly responsive customer support, praised for quick problem resolution and knowledgeable staff.
Patient and professional support team offering step-by-step guidance, making it easier for users to solve complex issues.
Easy to use for new users, with support helping users transition from other software like QuickBooks.
Clear troubleshooting guidance covering technical issues like browser or payroll challenges.
Difficulty connecting with support initially, though the quality of assistance once connected is rated highly.
New users may encounter challenges with specific features like payroll matching or batch payments without support.
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Showing 3701-3710 out of 4649
UI
User in Renewables & Environment
05/13/20
Xero is perfect to present and chart expenditures
What do you like best? Within Xero, stock control and product and services add-on and archiving are handled super quick. The skill of Xeros to review accounts in depth is known by everyone of our staff. With a cloud application, Xero is updated all over the location and email addresses in real-time. In addition, it is super scalable and makes even preloading abbreviations but GL records without even coding any word. What do you dislike? The only downside to this program is that ...
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NK
Nicholas K
05/06/20
Xero usability review
What do you like best? Xero is available on any computer or mobile devices that is connected to internet.XERO has many accounting strength like account reconciliation, data imports, inventory management, and project tracking.Business finances and cashflow are updated in real time.Unlimited user logins. Integrates with over 600 3rd-party business applications. Supports multiple currencies. Data is accessible through a single ledger, allowing accountants and clients to collaborate around ...
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WB
Wayne B. L
04/27/20
Xero is an effective tracking for our finances and billing application.
What do you like best? Xero program is user friendly and free with many invoices features which always produces efficient results because it processes our finance and accounts invoices and expenses and in this why, we don't really have to worry about the financial condition. I like the fact that Xero is really simple to use and it has same capabilities on our phone or on our laptop so we can easily complete our business work. What do you dislike? Xero platform did not allow us to ...
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AI
Administrator in Staffing and Recruiting
04/20/20
Xero is a good Accounting software for start-ups with a lot of integrations to other systems.
What do you like best? For the most part, it integrates nicely with a lot of other systems (banking, credit cards, payroll, etc.). It also allows for payments directly via Stripe. The accounting software itself is pretty easy to use as well. What do you dislike? The reporting isn't great. A lot of times there is quite a bit of manual manipulation needed to show comparative reports, Year-To-Date info and other reports. Recommendations to others considering the product: Be ...
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CR
Chris R
04/17/20
Unlimited users makes this a winner
What do you like best? The fact that I can add unlimited users is fantastic, especially during the current rise in home based users. This is something which appears to be the case with all packages. I also love the fact I can issue invoices with a uniform look and shoot them all off in one go. What do you dislike? Customer service is quite lacking and lax. It's slowed down considerably over recent weeks, and as we have gone more towards home working, we have had more questions and ...
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KB
Krisjanis B
04/17/20
Excellent accounting tool that strikes the balance
What do you like best? Xero has most of the features a small business needs, easy to use, and has lots of innovation going on to keep me satisfied that it will be relevant in the future. For example, it connects to all relevant online services for payments, bank statement import etc. Multi-user access to all the typical cash flow and expense management features is done really nicely too. They keep adding the right features, albeit a bit slow, but that's understandable for an ...
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EL
Erica L
04/16/20
Great accounting software to save time and money
What do you like best? It has been the most profitable tool for all our accounting needs. It is very easy to configure with the meter, reducing the time required in accounting activities. Your ability to record individual transactions has helped our accountant answer all of our questions. What I like most about Xero is that it is a cloud-based software, it is very easy to use, representing a solid solution with very complex features, being compatible with any device as long as it has ...
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UI
User in Marketing and Advertising
04/03/20
Best accounting software we've used
What do you like best? We recently switched over from our bookkeeping system because we needed more detailed accounting reports. Xero has been a fantastic switch! There have been no bugs and everything has just worked. It integrates well with different payment gateways which has been a huge help. What do you dislike? There isn't much to dislike. The only real issue is that it takes a while to learn how to use and its UI isn't as great as similar softwares. What problems are you ...
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KL
Kathleen L
03/19/20
Best Accounting software so far!
What do you like best? I like everything about this software! I use this on a daily basis and it helps me keep track of the status of the business. What made me surprise about this software is the sophisticated tabs to track invoices and bills at the same time. It also provides an amazing process for generating payroll and as` well as maintaining Profit and Loss and any other accounting data. Overall, I'm just satisfied. What do you dislike? It could get slow times but always ...
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UI
User in Design
03/18/20
easy to submit and navigate
What do you like best? i love the app and how easy it is to use. What do you dislike? so far there is nothing specific abt xero that i dislike. Recommendations to others considering the product: quick and easy app to use to report expenses etc What problems are you solving with the product? What benefits have you realized? submitting my daily mileage expenses quickly and easily
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].