Xero Reviews in November 2026: User Ratings, Pros & Cons

Accounting made easy

What do you like best? The simplicity of the software and the fact is is cloud based. Also the support clients and accountants are provided whilst using the software is second to none. What do you dislike? The VAT Returns have gone difficult to run and therefore reports are harder to process. What problems are you solving with the product? What benefits have you realized? I am able to prepare accounts and at a much faster rate knowing that the bank is already reconciled its ...

User friendly accounting product

What do you like best? It is quite easy to get the hang of Xero with its intuitive set up and ease of keeping track of all the main business accounts. Also easy to customise certain areas such as the P&L layout which is useful for internal reporting What do you dislike? Can be hard to reconcile certain items especially if integrated with a US bank account and also difficult to reconcile manual entries. Recommendations to others considering the product: Great product to use ...

Excellent tool for all aspects of financial management

What do you like best? Xero is a very versatile tool. It allows me to pilot my bank feeds, my accounting, and my budget at the same place. This is very useful and prevents me from wasting my time trying to match data from different software. When it comes to financing, I want things to be very clear and professional. What do you dislike? Xero can be a bit daunting. You need to get used to the vocabulary as it offers lots of possibilities. To that aim, the support of my accountant ...

Easy for non-accountants and accountants alike

What do you like best? Easy interface and web based makes it easy for multiple users and off site bookkeeper. What do you dislike? I was upset when payroll was removed. Gusto was awful so went with an independent payroll service. Also, I would really like more control of privileges for other users. A la carte access to different features would help a lot. To provide the kind of access I would like to provide to employees would also give access to the bank balance, so I have to ...

Too simple but effective product

What do you like best? A very easy to use product, easy to understand even for beginners, and not so tech savvy people. What do you dislike? Quite dated UI, and not the best customer service. They took three business days to solve a problem for me which I have clearly labeled as urgent. Slow loading times sometimes as well. Recommendations to others considering the product: Simple product for accounting What problems are you solving with the product? What benefits have you ...

Best cloud accounting software

What do you like best? The ability to expand the base functionality through add ons What do you dislike? The base reports are sometimes quite simple and don't allow for the level of detail needed What problems are you solving with the product? What benefits have you realized? Solving the problem of lots of manual data entry. Realised benefits of speeding up bank reconciliations along with being able to see what the client can see

Xero is great for submitting and tracking expenses

What do you like best? I like the fact that it is really simple to use and it has same capabilities on your phone or on your laptop. The only difference is the 2-factor certification process you need to do on your phone to access Xero but it is worth it. It takes less than a minute to submit expenses - no spreadsheets no fuss around getting it right. What do you dislike? The only issue I had is that after you submit the expense, you are unable to edit it afterward. For instance, I ...

Xero - Excellent software and fantastic support

What do you like best? Unlimited users Numerous integrations Suited for large businesses Advanced features Double-entry accounting What do you dislike? Issues with Bank feeds - Not really a Xero issue more my bank! Recommendations to others considering the product: If you are looking for an easy to use and understand accounting package Xero is for you - It also integrates with many other apps like Vend ( our till system ) and Shopify ( our online sales ) - As ...

Great accounting tool

What do you like best? . This accounting software allows easy online book keeping - create invoices, pay bills, reconcile and payroll. Even anyone not from an accounting background can pick this software up in a matter of days. What do you dislike? . Customer care support team can be slow and most of the time unreliable. Recommendations to others considering the product: Definitely for small businesses. What problems are you solving with the product? What benefits ...

Xero Accounting Platform

What do you like best? It is super easy to use and logically laid out. What do you dislike? One company with multiple offices at different addresses - not possible. No option to add telephone number to the invoice. Cant add payment instruction to bottom of invoice either. Having issues integrating with our bank, might need to change. Recommendations to others considering the product: This is better suited to smaller businesses. One of our issues is we are an international ...