9.6
SpotScore
Xero Reviews in November 2026: User Ratings, Pros & Cons
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Starts from $3.75 / month when monthly
Xero Reviews & Ratings
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Spotsaas Editor’s POV
Xero has repeatedly proven to be a reliable and user-friendly accounting solution, especially for those transitioning from other platforms or new to accounting software. The standout feature, as highlighted in numerous reviews, is their exceptional customer support. Users consistently praise the team for being knowledgeable, patient, and quick to resolve issues, ...Read more
Xero pros and cons
Excellent and highly responsive customer support, praised for quick problem resolution and knowledgeable staff.
Patient and professional support team offering step-by-step guidance, making it easier for users to solve complex issues.
Easy to use for new users, with support helping users transition from other software like QuickBooks.
Clear troubleshooting guidance covering technical issues like browser or payroll challenges.
Difficulty connecting with support initially, though the quality of assistance once connected is rated highly.
New users may encounter challenges with specific features like payroll matching or batch payments without support.
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Showing 3581-3590 out of 4649
AM
Alan Martin
08/03/20
Great product and great value for money
I've been using Xero for over two years now and am constantly amazed by the great functionality of the product given its very affordable pricing. Highly recommend to any SME looking to get on top of its finances.
KW
Kelly Ward
08/03/20
Xero - A must for the serious small business owner
I have used Xero for several years now and find it to be a great, and ever improving, piece of software. I use Xero for my accounts, VAT reports, payroll and invoices across four businesses. Xero is intuitive, has a dashboard that can be personalised and provides great resources and training, through Xero Support, that explains to users step-by-step how to complete any accounts or payroll functionThe reports that are available on Xero are useful for business planning and strategy and have ...
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JK
Jon Keswick
08/03/20
Xero is a brilliant tool
Xero is a brilliant tool that links business people and accountants. I’ve been using it now for several years, and it’s one of my best software decisions.
DS
Dafydd Saunders-Jones
08/03/20
An easy to use system that is improving…
An easy to use system that is improving year on year.
JW
James Wilson Charting Solutions Ltd Field House
08/03/20
A very intuitive book-keeping package
A very intuitive book-keeping package, even for a very inexperienced book-keeper like me! Loads of help online if needed - and the helpdesk assistants are first rate and very proactive.
SC
Steve Coombe
08/03/20
It pays for itself
It is so easy to use we now do what we paid others to. It pays for itself
MS
Mohammad Sharif
08/03/20
Excelent software
Excelent software. Ideal for online seller. Customer service could be better though
RW
Ray Warren
08/03/20
Xero has been very useful for me
Xero has been very useful for me and meant a reduction in paperwork and admin. It is easy to use and keep updated. I find the bank reconciliation process very useful and makes things easy. The bank updates are slow sometimes but I think that is more to do with my bank than Xero. Overall a good decision to use the software.
EP
Esra Parr
08/03/20
Powerful and easy to use
Powerful and easy to use. It makes running my small one-woman-band business a great deal easier.
TP
Tim P
08/03/20
Good accountancy product but needs a better App
Good accountancy product, easy to use and integrates well with bank account. Invoicing easy enough, expenses can be a bit clumsy. iPhone app getting better but is missing a lot of functions and you have to go back to a computer to complete many tasks. Could not cope with a one off foreign currency invoice.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].