Xero Reviews in November 2026: User Ratings, Pros & Cons

xero manages and automates the company.

What do you like best? This platform is a great tool for good management and administration of the entire main accounting system. You can keep all the invoices in one place, you can send them by email directly from the file tray provided by xero on its platform and this will allow you to keep a digital record. You can also schedule payments, you will not have delays and your relationships with suppliers will be excellent, you will also save a lot of time and you will have greater work ...

Ben Gibbs has literally just saved my…

Ben Gibbs has literally just saved my sanity and my business a lot of money, Ben can fill you in on the details and I will happily speak to members of your marketing / business development team to explain how xero can engage with customers in a 3 tier system.

Helped with a report query today

Helped with a report query today. Excellent service from Dee who was very helpful and informative with some help sheets for any future issues I may have.Sue

Rosa was excellent.

Rosa was excellent.

I Would Have Been Lost Without Habib's Help!

We recently moved from using another accountancy software provider to Xero. Our last programme was very outdated and all transactions required to be entered manually. Upon our accountants recommendation, we switched to Xero and were very quickly impressed at the modern look of the site, along with the visual features that allow us to see how our business is progressing financially. Although I was impressed, I was completely unfamiliar with any of the new features used in Xero, and even ...

Zero support from Xero during COVID

I've been using for about 3 years. I've found the online help to be pretty bad and often end up finding help elsewhere with those I know who use it. After 6 weeks of under £200 in income because of COVID hitting us hard, I tried to downgrade, thinking it would start a new cycle, but it wasn't clear that it continued from where I was at, and I had already used up my "actions". So I was forced to upgrade again. Then when I tried to downgrade again at the beginning of our next billing cycle, I ...

I had problems with my bank feed coming…

I had problems with my bank feed coming into Xero, Hassan took his time in explaining this to me. I found it difficult explaining the issue, however he took his time and patience to help me! Thank you Hassan!

I would just like to leave a note that…

I would just like to leave a note that the training received from Habib has been first class. I am now finding my way through Xero far easier and I am now using features that I didn't know existed like Hubdoc that has made my life far easier. I highly recommend Xero

Coaching

Coaching, mentoring and learning offered by Xero's accountancy experts is a joy. The company's offer of 1 to 1 tutorials has made a huge difference to my business.

URGENT REVIEW NEEDED

URGENT REVIEW NEEDEDSoftware could do with more features.NO TELEPHONE SUPPORT - This is a major disadvantage to other comprable system.Online support is useless too. The response links do not work.Xero need to sort these basic issues out.