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9.6

SpotScore

Xero

Xero Reviews in November 2026: User Ratings, Pros & Cons

Streamline your finances and grow your business.

4.65

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Starts from $3.75 / month when monthly

Xero Reviews & Ratings

4.65

Excellent

Based on 4199 ratings & 4649 reviews

Are you using Xero?

Rating Distribution

Excellent

(4076)

Very Good

(207)

Good

(83)

Poor

(70)

Terrible

(213)

Spotsaas Editor’s POV

Xero has repeatedly proven to be a reliable and user-friendly accounting solution, especially for those transitioning from other platforms or new to accounting software. The standout feature, as highlighted in numerous reviews, is their exceptional customer support. Users consistently praise the team for being knowledgeable, patient, and quick to resolve issues, ...Read more

Xero pros and cons

  • Excellent and highly responsive customer support, praised for quick problem resolution and knowledgeable staff.

  • Patient and professional support team offering step-by-step guidance, making it easier for users to solve complex issues.

  • Easy to use for new users, with support helping users transition from other software like QuickBooks.

  • Clear troubleshooting guidance covering technical issues like browser or payroll challenges.

  • Difficulty connecting with support initially, though the quality of assistance once connected is rated highly.

  • New users may encounter challenges with specific features like payroll matching or batch payments without support.

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Showing 3501-3510 out of 4649

K

Katerina

09/03/20

5 out of 5

A great tool to have in your business

As a small business, Xero has been a tool that has made our accounting & bookkeeping lives so much easier!

C

Cutec

09/03/20

5 out of 5

Xero is a fantastic accounts package

Xero is a fantastic accounts package, very easy to use and the integration options save so much time.We have been using Xero now for all three companies and wouldn't look anywhere else.

MA

Mark at ICT

09/03/20

5 out of 5

Best accounts package ever.

Best accounts package ever.

TL

TMTE Limited

09/03/20

5 out of 5

Very easy and intuitive to use.

Very easy and intuitive to use plus my accountant can review on-line. It's easy to rectify accounting errors (which is great for a novice like me!). The app is really helpful too.

HC

Helena Cavan

09/03/20

5 out of 5

As a business owner

As a business owner, the integration of Xero software to my bank and other software platforms defines the efficiency of my business. Xero is so easy to learn, integrate and manage it gives confidence to non-techy, non-accountant entrepreneurs like me. I'm so grateful for the bank-feed element so it's simple to do bank reconciliations and keep up-to-date financial records. The reports Xero generates are helpful and makes the quarterly VAT run a cinch to do for my book keeper and myself. If ...

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JG

Jack Gibbon

09/02/20

5 out of 5

Habib is giving an excellent…

Habib is giving an excellent introduction to Xero and getting me practically set up so that I can get the most out of the application. To be honest, if Habib had not got in contact, I may well have cancelled my Xero subscription as I found it all too overwhelming without his support. As is, I feel that we are on the right track for me to get set up and be able to make the most out of Xero. If all goes well I also intend to bring out trading company on to Xero also. The only downside has ...

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MB

Maggie Burridge

09/01/20

5 out of 5

Easy to use software

New to this system but Jess was excellent and helped me with my queries. Once I got going it is an easy to use software

RE

Rick E

09/01/20

5 out of 5

Had some issues with Xero but the…

Had some issues with Xero but the customers service received and time spent on the phone made the difference. Very professional, helpful and friendly staff. Would recommend!

J

Jay

08/31/20

1 out of 5

Nightmare. Won't sync with HMRC

Nightmarish. Doesn't work with HMRC, continually have to re-file and end up with fees as my VAT returns do not get submitted correctly from Xero.

AI

Administrator in Retail

08/27/20

4.5 out of 5

Good for small businesses

What do you like best? This software is a great help for small businesses that cannot afford to hire a bookkeeper, it can be integrated with a lot of popular apps What do you dislike? The prices are really high and its often better to hire someone for end of year a counts Recommendations to others considering the product: Its good for small businesses as it provides learning and has a vast amount of resources you can use What problems are you solving with the product? ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].