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9.6

SpotScore

Xero

Xero Reviews in November 2026: User Ratings, Pros & Cons

Streamline your finances and grow your business.

4.65

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Starts from $3.75 / month when monthly

Xero Reviews & Ratings

4.65

Excellent

Based on 4199 ratings & 4649 reviews

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Rating Distribution

Excellent

(4076)

Very Good

(207)

Good

(83)

Poor

(70)

Terrible

(213)

Spotsaas Editor’s POV

Xero has repeatedly proven to be a reliable and user-friendly accounting solution, especially for those transitioning from other platforms or new to accounting software. The standout feature, as highlighted in numerous reviews, is their exceptional customer support. Users consistently praise the team for being knowledgeable, patient, and quick to resolve issues, ...Read more

Xero pros and cons

  • Excellent and highly responsive customer support, praised for quick problem resolution and knowledgeable staff.

  • Patient and professional support team offering step-by-step guidance, making it easier for users to solve complex issues.

  • Easy to use for new users, with support helping users transition from other software like QuickBooks.

  • Clear troubleshooting guidance covering technical issues like browser or payroll challenges.

  • Difficulty connecting with support initially, though the quality of assistance once connected is rated highly.

  • New users may encounter challenges with specific features like payroll matching or batch payments without support.

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Showing 3491-3500 out of 4649

C

cameraworklondon

09/03/20

5 out of 5

Even if in the beginning XERO does seem…

Even if in the beginning XERO does seem difficult to use it provides all the instruments for our creative business operations.

NW

nicola wilson

09/03/20

5 out of 5

Excellent program and easy to use

We looked into quite a few accounting programs before deciding on XeroOthers were over complicated and the layout was tricky to navigate, but we found xero one of the nicest to use and understandXero is excellent in all ways and as it is web based I can access it from where ever I am not just in the office. Also has a very good help section which covers most situationsI have recommended this to others to

GC

Graham Cooper

09/03/20

5 out of 5

Simple Comprehensive and reliable

Having used Xero for several years and working with my Accountant who has access, it is so simple and easy to use, access reports and reconcile bank daily. Thoroughly professional Company.

HW

Hannah Waldron

09/03/20

5 out of 5

Excellent package!

Excellent package! Easy to use, wonderful help section. Invaluable.

D

Denis

09/03/20

5 out of 5

Find Xero really easy to use with many…

Find Xero really easy to use with many good features

KB

Katie B

09/03/20

5 out of 5

Unrivalled service

We have been using Xero for years and find it an essential tool for any small business. The integration with other software is unrivalled and speeds up our business processes.

PB

Paul B

09/03/20

5 out of 5

Simple and Effective Accountancy System

We have been using Xero for the last few years and have found it to be by far the best way of maintaining our accounting records when compared to other systems used. The ability to directly link to our business bank and also our Accountants having direct access has made previously painful tasks seamless. The App is also a great tool to enable quick and immediate access whilst out of the office to ensure all records are kept up to date and with the minimum hasstle.

JM

Jeannie Mies

09/03/20

5 out of 5

really intuitive and when you need help…

really intuitive and when you need help - support is always there!

WD

William Darby

09/03/20

5 out of 5

Absolutely brilliant way to look after…

Absolutely brilliant way to look after my business finances. Cannot fault these people at all, always willing to help, and there for support and guidance, thank you’s, Bill.

MS

Marco Sangalli

09/03/20

5 out of 5

Very Very Good support

Very Very Good support, wonderful app!

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].