9.6
SpotScore
Xero Reviews in November 2026: User Ratings, Pros & Cons
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Xero Reviews & Ratings
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Spotsaas Editor’s POV
Xero has repeatedly proven to be a reliable and user-friendly accounting solution, especially for those transitioning from other platforms or new to accounting software. The standout feature, as highlighted in numerous reviews, is their exceptional customer support. Users consistently praise the team for being knowledgeable, patient, and quick to resolve issues, ...Read more
Xero pros and cons
Excellent and highly responsive customer support, praised for quick problem resolution and knowledgeable staff.
Patient and professional support team offering step-by-step guidance, making it easier for users to solve complex issues.
Easy to use for new users, with support helping users transition from other software like QuickBooks.
Clear troubleshooting guidance covering technical issues like browser or payroll challenges.
Difficulty connecting with support initially, though the quality of assistance once connected is rated highly.
New users may encounter challenges with specific features like payroll matching or batch payments without support.
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Showing 3431-3440 out of 4649
A
Avictis
09/25/20
Reliable accountancy solution for SME business
Xero is a reliable accountancy software, regularly tested and updated to eradicate bugs. I find it suitable for my SME business needs, where despite being compact, it provides me with a number of useful modules to maintain an international mode of operation, such as multi currency banking and ForEx revaluation.Xero, whilst maintaining full audit of all transactions, has a non-cumbersome mode of journal entires and flexible reconciliation.In summary, reliable, multi-mode and function ...
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HC
Hayley Clarke
09/25/20
Fantastic Accounting Software
Xero is a fantastic accounting platform to use for small businesses. Extremely easy to use, constant updates and rare occasions of downtime.Connected apps are brilliant whereby there are hundreds to choose from.
JL
Jim Lines
09/25/20
Simplicity itself
Simplicity itself, very easy to use, amend etc.
NS
Nigel Seymour
09/25/20
Using Xero has made our lives a lot easier
Using Xero has made our lives a lot easier, being able to access and create invoices and manage our accounts from multiple types of device.
Y
YOUNG
09/25/20
XERO has made our book keeping and…
XERO has made our book keeping and accounting so much easier and useful to running the club. We used to spend more time inputting the data then we did using it make better decisions.
GM
Galina Manders
09/25/20
Love Xero
Love Xero, my favourite accounting software!! I always recommend it to all of my customers. I even advise them to switch from other softwares as i worked on many different once and can clearly see a massive difference between them.PS: and i am not working for XERO :)
AC
Alastair C
09/25/20
Easy to use
Easy to use, navigation is clear and layout intuitive. Good basic reports with customisable options. Stable and fully cloud based product, links to HMRC are seamless and payroll module is easy to set up and operate. Sensible monthly pricing represents good value for money, do not be afraid to move to this from older more restrictive systems.. highly recommended !
SL
Stuart Leasor
09/25/20
Strongly recommended
Having used another well known Accounting Software package for a number of years I switched two years ago and have not regretted it in the slightest. Once you understand the way it works it is very easy to use. If you need help or have a problem the helpdesk are very responsive. Invoicing is easy, whether via a link to other Xero users or by email. The app for expenses is great. Overall strongly recommended.
PM
Paul McNally
09/25/20
Really helpful tool to keep my business…
Really helpful tool to keep my business in check regarding all my accounting needs. Has made my life a lot easier.
PS
Peter Sayer
09/24/20
I had a particular problem within Payroll
I had a particular problem within the Xero payroll system and had the good fortune to get Matt as my advisor. Matt demonstrated patience with inexperienced people like me and yet is knowledgable and an excellent communicator. Problem solved and I would highly recommend Matt and Annie Hawkins who helped me through a tough situation. Many thanks to thrm both. Peter Sayer
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].