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9.6

SpotScore

Xero

Xero Reviews in November 2026: User Ratings, Pros & Cons

Streamline your finances and grow your business.

4.65

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Starts from $3.75 / month when monthly

Xero Reviews & Ratings

4.65

Excellent

Based on 4199 ratings & 4649 reviews

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Rating Distribution

Excellent

(4076)

Very Good

(207)

Good

(83)

Poor

(70)

Terrible

(213)

Spotsaas Editor’s POV

Xero has repeatedly proven to be a reliable and user-friendly accounting solution, especially for those transitioning from other platforms or new to accounting software. The standout feature, as highlighted in numerous reviews, is their exceptional customer support. Users consistently praise the team for being knowledgeable, patient, and quick to resolve issues, ...Read more

Xero pros and cons

  • Excellent and highly responsive customer support, praised for quick problem resolution and knowledgeable staff.

  • Patient and professional support team offering step-by-step guidance, making it easier for users to solve complex issues.

  • Easy to use for new users, with support helping users transition from other software like QuickBooks.

  • Clear troubleshooting guidance covering technical issues like browser or payroll challenges.

  • Difficulty connecting with support initially, though the quality of assistance once connected is rated highly.

  • New users may encounter challenges with specific features like payroll matching or batch payments without support.

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Showing 3421-3430 out of 4649

EP

Evolve Plumbing & Heating Contractors Ltd

09/25/20

5 out of 5

Great system

Great system, very user friendly.

NB

Nisha Babu

09/25/20

5 out of 5

Xero Payroll

Extremely pleased with the Support Team as they are well equipped to guide you through any process. I must specially mention Matt here, who was ever so kind to give us a call back every time we had questions and was extremely patient.Thank you Matt and Thank you to the teamRegardsNisha

VF

Victoria finley

09/25/20

5 out of 5

Love the Xero accounting software

Love the Xero accounting software, very user friendly and so easy to use

NS

Neil S

09/25/20

5 out of 5

Very flexible and intuitive software.

Very flexible and intuitive software.

JJ

Jeremy Jarvis

09/25/20

5 out of 5

Excellent and flexible system for…

Excellent and flexible system for preparation of management and statutory accounting information.

CH

Clare Hayes

09/25/20

5 out of 5

LOVE this program

LOVE this program - has saved hours of time doing books. Have already got 2 friends using it and even recommended to church to do accounts online. It makes me feel like I have more control over the business accounts and can easily pull reports whereas before I had to wait each quarter for accountants report. REALLY easy to embrace!

BC

Ben Cross

09/25/20

5 out of 5

Xero Rocks!!

Have been using Xero for 2 years now and it has revolutionised our account systems. It has saved so much time and hassle - Xero Rocks!!

M

Markwas

09/25/20

5 out of 5

Better all around

So much simpler, quicker and intuitive from Sage which I moved from.

AR

Aled Rees

09/25/20

5 out of 5

An excellent piece of kit

An excellent piece of kit. You can pay for this service, upload all your invoices, designate your expenditure, give your accountants access and make their lives so much easier and for this, the accountants still charge you the same.Very easy to use and great support when needed.

JW

Jennie Wallace

09/25/20

5 out of 5

We love Xero

Easy to use & massively helpful for small businesses. Great integrations to CRM & other systems. We love Xero :)

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].