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9.6

SpotScore

Xero

Xero Reviews in November 2026: User Ratings, Pros & Cons

Streamline your finances and grow your business.

4.65

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Starts from $3.75 / month when monthly

Xero Reviews & Ratings

4.65

Excellent

Based on 4199 ratings & 4649 reviews

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Rating Distribution

Excellent

(4076)

Very Good

(207)

Good

(83)

Poor

(70)

Terrible

(213)

Spotsaas Editor’s POV

Xero has repeatedly proven to be a reliable and user-friendly accounting solution, especially for those transitioning from other platforms or new to accounting software. The standout feature, as highlighted in numerous reviews, is their exceptional customer support. Users consistently praise the team for being knowledgeable, patient, and quick to resolve issues, ...Read more

Xero pros and cons

  • Excellent and highly responsive customer support, praised for quick problem resolution and knowledgeable staff.

  • Patient and professional support team offering step-by-step guidance, making it easier for users to solve complex issues.

  • Easy to use for new users, with support helping users transition from other software like QuickBooks.

  • Clear troubleshooting guidance covering technical issues like browser or payroll challenges.

  • Difficulty connecting with support initially, though the quality of assistance once connected is rated highly.

  • New users may encounter challenges with specific features like payroll matching or batch payments without support.

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Showing 3411-3420 out of 4649

JS

Jonathan Street

09/25/20

5 out of 5

The Xero system is easy to use

The Xero system is easy to use, and makes managing my business a pleasure. Since using it over the last 18 months I have had a couple of occasions to contact support, who are very quick and efficient in responding. Highly recommended.

G

GA

09/25/20

5 out of 5

The best accounting platform for my…

The best accounting platform for my business. All I can say is Xero has an excellent support team.

MG

Mark Galloway

09/25/20

5 out of 5

Xero accounting support and help

I use Xero for the accounts of a small charity, and have down for a number of years. I have found it useful to have multiple users and an easy and flexible package to use for a non-accountant. The reports available are great and able to be amended to suit our needs. The connection to our bank went through a troubled time due to the bank changing the process. I queried with Xero and got great help as to how to restore the connection. The only thing I would say they could improve is an email ...

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DH

Dawn H

09/25/20

5 out of 5

Great tools to help with all our…

Great tools to help with all our business needs. Great service with help and advice. Thank you

HG

Helen Gracie

09/25/20

5 out of 5

Xero makes light work of financial…

Xero makes light work of financial management. I am easily able to keep track of costs and expenses and share information with my accountant. The reporting capabilities and links to HMRC make filing a quarterly VAT return really easy and year end accounts simple. It is intuitive and provides easy access to all the information you need to successfully run your business.

RB

Ride Brew Co

09/25/20

5 out of 5

Has made running our own company a…

Has made running our own company a dream! So easy and our accountant can even login and sort mistakes we make! 100% do it!

ND

Nicolas Dreyfus

09/25/20

5 out of 5

The easiest way to do and monitor your Business.

The easiest way to do and monitor your account, pay and business. On paper, on line, on the go.Flexible and thorough.Good advices from a geat team (including the users).And ... affordable to all..

MC

Mr Constantine

09/25/20

5 out of 5

Simple

Simple. Effective and a great tool for single business owners like me. I think clients think I’m a bigger business than I am because of the professional invoices and rapid responses from the Xero software.

L

Laura

09/25/20

5 out of 5

Xero is easy to use

Xero is easy to use, has lots of great features and is an invaluable tool for running a business.

SS

Simon Shawcross

09/25/20

5 out of 5

Modern

Modern, fresh and easy to use software which is constantly updated to reflect our changing world

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].