9.6
SpotScore
Xero Reviews in November 2026: User Ratings, Pros & Cons
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Xero Reviews & Ratings
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Spotsaas Editor’s POV
Xero has repeatedly proven to be a reliable and user-friendly accounting solution, especially for those transitioning from other platforms or new to accounting software. The standout feature, as highlighted in numerous reviews, is their exceptional customer support. Users consistently praise the team for being knowledgeable, patient, and quick to resolve issues, ...Read more
Xero pros and cons
Excellent and highly responsive customer support, praised for quick problem resolution and knowledgeable staff.
Patient and professional support team offering step-by-step guidance, making it easier for users to solve complex issues.
Easy to use for new users, with support helping users transition from other software like QuickBooks.
Clear troubleshooting guidance covering technical issues like browser or payroll challenges.
Difficulty connecting with support initially, though the quality of assistance once connected is rated highly.
New users may encounter challenges with specific features like payroll matching or batch payments without support.
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Showing 3401-3410 out of 4649
BK
Bespoke Kitchens Ltd
09/25/20
No issues at all
No issues at all. Great product and service.
P
Polly
09/25/20
Excellent software that is very easy to…
Excellent software that is very easy to use. Also very good support
AA
Ann Akers
09/25/20
Pleased I have this - has saved me hours and hours...
Really good package. I am a very small business so feels a bit pricey for me - but I have to say it has been brilliant and saves me hours and hours of time...
AP
Allan Proudfoot
09/25/20
Works well for me
Set up my own consultancy firm. Xero was recommended by my accountant. Have found it really simple to use with the automatic bank feed and easy to get dashboard metrics from the system.
E
Evolve
09/25/20
Very easy software to use
Very easy software to use
MT
Mark Tyler Theoc Software
09/25/20
Xero has been great for my new business…
Xero has been great for my new business which started about 3 years ago. Easy to create clients, invoices etc. I would recommend.
O
oaksys
09/25/20
Xero takes the pain out of accounts
For more than a decade I kept accounts for my small business using another vendor's software. Eventually my accountant said to me: "You, don't like doing accounts do you? Try using Xero" I must say it has changed the whole process into something much more easy to use, almost enjoyable. For most day to day usage the process is intuitive and matched with what you as a business want to do, but for the rare occasions when an unusual circumstance occurs Xero has the "hidden" capability to deal ...
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NP
Nicky Parker
09/25/20
I find Xero very easy to use and more…
I find Xero very easy to use and more than enough for my needs. I am a simple soul, so it doesn't need to be all singing and dancing.When I compare Xero to my previous experience with Sage, it is like chalk and cheese! Xero aren't constantly trying to sell you upgrades or support contracts. Nearly everything is intuitive and it just works!All of that and it really is accessible from anywhere. I don't really understand why every business wouldn't want to use. What's not to love?
AS
Alison Standish
09/25/20
This software is excellent
This software is excellent. I am sure there are some flaws but as a user and bookeeper I can do everything I need to. I would recommend to anyone
C
customer
09/25/20
So easy to use
So easy to use
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].