9.6
SpotScore
Xero Reviews in November 2026: User Ratings, Pros & Cons
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Xero Reviews & Ratings
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Spotsaas Editor’s POV
Xero has repeatedly proven to be a reliable and user-friendly accounting solution, especially for those transitioning from other platforms or new to accounting software. The standout feature, as highlighted in numerous reviews, is their exceptional customer support. Users consistently praise the team for being knowledgeable, patient, and quick to resolve issues, ...Read more
Xero pros and cons
Excellent and highly responsive customer support, praised for quick problem resolution and knowledgeable staff.
Patient and professional support team offering step-by-step guidance, making it easier for users to solve complex issues.
Easy to use for new users, with support helping users transition from other software like QuickBooks.
Clear troubleshooting guidance covering technical issues like browser or payroll challenges.
Difficulty connecting with support initially, though the quality of assistance once connected is rated highly.
New users may encounter challenges with specific features like payroll matching or batch payments without support.
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Showing 3261-3270 out of 4649
DK
DAWN KEEN
10/29/20
Xero seems to be great
Xero seems to be great, so far, Shaq has proved very knowledgeable and helpful, would recommend Xero
L
Lauren
10/28/20
Quick and helpful
Connor from support was really helpful this morning and got back to me right away to fix my problem asap. Thank you!
GV
Gracia V
10/28/20
Xero- A Perfect Accounting Package
What do you like best? This is one of the best software for accounting. Easy to use and navigate. Reasonable price. Easy to create user and grant access to them as per the work they are handling. Xero program is user friendly and free with many invoices features which always produces efficient results. What I like most about Xero is that it is a cloud-based software, it is very easy to use. What do you dislike? There is no such thing about Xero which I don't like. ...
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JS
janet stockley-pollard
10/28/20
I have always found support staff to be…
I have always found support staff to be very friendly and helpful
DM
Deiric McCann
10/28/20
Great product, Great support
Great product - great support (especially Shauna!)
DV
Dipak Varsani
10/27/20
Very patient and extremely helpful.
Very patient and extremely helpful.
RW
Ryan Woods
10/27/20
XERO is very janky and unreliable
XERO is very janky and unreliable. I am constantly troubleshooting issues.
JN
Jerry Norton
10/26/20
3 Months in and Xero Support has been…
3 Months in and Xero Support has been great...
M
Mayur
10/23/20
Prompt attention
WHile there isn't solution at the moment for my problem, Connor did his best to help
L
Lily
10/23/20
Quick Response to Queries!
Quick Response to Queries!
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].