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9.6

SpotScore

Xero

Xero Reviews in November 2026: User Ratings, Pros & Cons

Streamline your finances and grow your business.

4.65

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Starts from $3.75 / month when monthly

Xero Reviews & Ratings

4.65

Excellent

Based on 4199 ratings & 4649 reviews

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Rating Distribution

Excellent

(4076)

Very Good

(207)

Good

(83)

Poor

(70)

Terrible

(213)

Spotsaas Editor’s POV

Xero has repeatedly proven to be a reliable and user-friendly accounting solution, especially for those transitioning from other platforms or new to accounting software. The standout feature, as highlighted in numerous reviews, is their exceptional customer support. Users consistently praise the team for being knowledgeable, patient, and quick to resolve issues, ...Read more

Xero pros and cons

  • Excellent and highly responsive customer support, praised for quick problem resolution and knowledgeable staff.

  • Patient and professional support team offering step-by-step guidance, making it easier for users to solve complex issues.

  • Easy to use for new users, with support helping users transition from other software like QuickBooks.

  • Clear troubleshooting guidance covering technical issues like browser or payroll challenges.

  • Difficulty connecting with support initially, though the quality of assistance once connected is rated highly.

  • New users may encounter challenges with specific features like payroll matching or batch payments without support.

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Showing 3211-3220 out of 4649

FM

Fi Mackenzie

12/03/20

5 out of 5

Xero is so easy to use which makes…

Xero is so easy to use which makes doing your accounts quick, efficient and straightforward. Everything you need is easy to find from the main page. It makes accounting less stressful.

PS

Peter Snipp

12/03/20

5 out of 5

Once Xero was setup it only took five…

Once Xero was setup it only took five minutes a day to do my accounts. It also kept track of my invoices perfectly. Saved me a lot of money in the long run.

KB

Kevin Bricknall

12/03/20

5 out of 5

Previously was using Excel to do our…

Previously was using Excel to do our account, however, we got to the point where we needed something better. We looked at all the other products that were available online and trialed a couple of them along with Xero. We found Xero was the best of all of them. It's not complicated and is very easy for a none accounts person to pick up and use. Unlike other products that are geared towards accounts. However there are advanced features there for accountants as well should you needed them, but ...

Read more

GT

Green Trumpet Design Ltd

12/03/20

5 out of 5

Send out quotes and invoices, track performance, get paid faster. GREAT!

Xero has been like having an extra employee in my business to take care of the finances. From quickly creating quotes to invoicing my clients and even chasing them on my behalf if they're late. Perfect guilt-free chasing. I'm a big fan of Xero, the tools provided have helped me to grow my business and measure its performance, after all "what's measured gets improved".

E

Emily

12/03/20

5 out of 5

After Sage for years and finding it was…

After Sage for years and finding it was very outdated, after a bit of research we decided to go for Xero and we couldn’t be happier! So much easier to use all the information is there in front of you. Couldn’t be happier! Thanks Xero

D

Daniel

12/03/20

5 out of 5

Xero is outstanding

Xero is outstanding. I had years or experience using Sage 500 and while there might be a place for it in larger organisation, now that i am running my own business for just over a year, there is no better accounting package for me than Xero. The only area that could improve is the custom report builder, but with my business in its infancy, there is no much need for reporting at the moment. Pricing is low and fair.

PM

Pete M

12/03/20

5 out of 5

Well designed, easy to use, does what you need

Well designed, easy to use - does everything I need (and many things I don't!)Would recommend to anyone running a business

SM

Susan Mountford

12/03/20

5 out of 5

The Best 🙃

👋 best thing Mirage Ltd has ever done ✅ well happy 😃 halved my work 😆

MS

Marian Spiers

12/03/20

5 out of 5

we are a small charity and it's good…

we are a small charity and it's good having Xero to keep all our accounts up to date easily and be able to see what is happening

A

Alexa

12/02/20

5 out of 5

Top notch

Super helpful customer service from Raz Shah in the UK. Really appreciate his positive attitude and personalised experience. Appreciate it!

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].