9.6
SpotScore
Xero Reviews in November 2026: User Ratings, Pros & Cons
Streamline your finances and grow your business.
Add to compare
Starts from $3.75 / month when monthly
Xero Reviews & Ratings
Are you using Xero?
Spotsaas Editor’s POV
Xero has repeatedly proven to be a reliable and user-friendly accounting solution, especially for those transitioning from other platforms or new to accounting software. The standout feature, as highlighted in numerous reviews, is their exceptional customer support. Users consistently praise the team for being knowledgeable, patient, and quick to resolve issues, ...Read more
Xero pros and cons
Excellent and highly responsive customer support, praised for quick problem resolution and knowledgeable staff.
Patient and professional support team offering step-by-step guidance, making it easier for users to solve complex issues.
Easy to use for new users, with support helping users transition from other software like QuickBooks.
Clear troubleshooting guidance covering technical issues like browser or payroll challenges.
Difficulty connecting with support initially, though the quality of assistance once connected is rated highly.
New users may encounter challenges with specific features like payroll matching or batch payments without support.
Filter results
Sort by :
Showing 3101-3110 out of 4649
T
thepureoption
12/04/20
Xero is definitely the best online…
Xero is definitely the best online accountancy program we have tried, sadly there is a few issues which have been ongoing such as the inability to see zero quantity items which causes big issues with pre orders and Xero is unwilling to rectify but apart from this issue, it's a great program and until a competitor comes along with a similar system and allow zero quantity transactions , we will stay with Xero.
ER
Edwin Redzepagic
12/04/20
Great software
Great software, most things are self-explanatory and do not require you to be a rocket scientist to work them out.
EI
Eneko Igartua
12/03/20
The software has a comprehensive API…
The software has a comprehensive API for external applications, much more so than other accounting software packages.The software is overall easy to use, some features, especially reconciling many payments, can be a little tricky, but the functionalities all work well.
RH
Robert Harper
12/03/20
A phone number would be helpful at times
A phone number would be helpful at times
GD
Gary Dear
12/03/20
The platform is good and reasonably…
The platform is good and reasonably easy to use, although there is room for improvement. Inputting expenses is slow and laborious and could be improved. Other functions are good. My only issue is 'price creep' as there seem to be regular increases, although that seems to be common for a lot of services these days.
B
BAKER
12/03/20
The system is very good and 99% of the…
The system is very good and 99% of the time it works. A couple of occasions it has missed a couple of transactions. It is a stable product.The pricing model is rubbish for me, I don’t need all of the functions in the top tier at £24.99. I would like to use Lowe tier product but I have too many transactions.
GM
godfrey mallett
12/03/20
Was not able to properly communicate…
Was not able to properly communicate with the person that phoned me——as a starter with you I had too many questions to ask and I felt a bit of irritation in the person that I spoke to. Suppose like many in IT of a certain age communicating with someone who comes from a different century and who is only able to feel their way around must be frustrating—certainly was for we.I have hired someone to ‘nurse’ me until I am able to feel comfortable enough tosend this Vat Quarter ( ...
Read more
FM
Fernando Matoso
12/03/20
No support from real people
No support from real people
SN
simon nicholson
12/03/20
real time telephone support is…
real time telephone support is desperately needed.
JR
JULIAN RICHARDSON
12/03/20
No support
No support! Trying to get any kind of real life support is too difficult. I hate it.
Free vendor scorecard
Evaluate Xero objectively with the accounting software scorecard
A weighted accounting software vendor scorecard to score Xero against your real requirements — not the marketing.
- Weighted criteria you can edit
- Score multiple vendors side-by-side
- Shareable with your buying committee
No file downloads on screen — we email it to you. One-click unsubscribe anytime.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].