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9.6

SpotScore

Xero

Xero Reviews in November 2026: User Ratings, Pros & Cons

Streamline your finances and grow your business.

4.65

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Starts from $3.75 / month when monthly

Xero Reviews & Ratings

4.65

Excellent

Based on 4199 ratings & 4649 reviews

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Rating Distribution

Excellent

(4076)

Very Good

(207)

Good

(83)

Poor

(70)

Terrible

(213)

Spotsaas Editor’s POV

Xero has repeatedly proven to be a reliable and user-friendly accounting solution, especially for those transitioning from other platforms or new to accounting software. The standout feature, as highlighted in numerous reviews, is their exceptional customer support. Users consistently praise the team for being knowledgeable, patient, and quick to resolve issues, ...Read more

Xero pros and cons

  • Excellent and highly responsive customer support, praised for quick problem resolution and knowledgeable staff.

  • Patient and professional support team offering step-by-step guidance, making it easier for users to solve complex issues.

  • Easy to use for new users, with support helping users transition from other software like QuickBooks.

  • Clear troubleshooting guidance covering technical issues like browser or payroll challenges.

  • Difficulty connecting with support initially, though the quality of assistance once connected is rated highly.

  • New users may encounter challenges with specific features like payroll matching or batch payments without support.

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Showing 3081-3090 out of 4649

CS

Catherine Stanton

12/04/20

5 out of 5

Great platform for small businesses

Great platform for small businesses - I've been using it for several years now and find it very intuitive. My only comment would be that invoices emailed directly from Xero have been blocked by spam filters quite regularly.

AF

Anthony French

12/04/20

5 out of 5

Great cloud accounting software

Great cloud accounting software. I was dubious at first when deciding to go for a fully cloud solution but Xero has pleasantly surprised and delivered at every turn. Well done team!

GY

Gary young

12/04/20

5 out of 5

Have been with Xero for some time now…

Have been with Xero for some time now and have had no issues at all .Has made quoting and invoicing easier and all in one place .

A

ATF

12/04/20

5 out of 5

Very easy to use

Very easy to use! I find Xero user friendly and adaptable.

SG

Stuart Golligy Thompson

12/04/20

5 out of 5

I've been using Xero now for the past 3…

I've been using Xero now for the past 3 years with my online retail business and it really does put you firmly in charge of your finances with a simple intuitive dashboard that shows you exactly where you're at. You can see at a glance how your business is performing month-by-month with cash in/cash out, bank and petty cash balances with seamless integration with Open Banking avoiding the need for manual data entry, payments due in and out and a full suite of reports that cover everything ...

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J

Jeremy

12/04/20

5 out of 5

Xero for a small start-up business.

I’ve been using Xero for just over a year now and I am glad I chose Xero for my start up business. I’m not particularly clued up when it comes to IT, but I have found this software very straightforward to use, with support from the Xero staff there when I needed it in the beginning.Would have no hesitation in recommending this product.

CW

Chris Wallis

12/04/20

5 out of 5

A total no-brainer

I've used Xero for 5 different companies over the past decade. A total no-brainer to spin up an account on day 1. Really easy for the non-accountant and simple to churn out everything for the actual accountant at the end of the year.

J

JD

12/04/20

5 out of 5

Easy to navigate and use.

Easy to navigate and use.A massive help to my small business

G

Guy

12/04/20

5 out of 5

Xero is so easy to use and flexible to my needs

Xero is so easy to use and flexible to my needs and using Xero I have cut my accountant bill in half and time spent on paperwork in half

SK

Scott Kimm SCRS (Scotland) Ltd Director

12/04/20

5 out of 5

Easy to use and reasonably priced

Easy to use and reasonably priced

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].