9.6
SpotScore
Xero Reviews in October 2026: User Ratings, Pros & Cons
Streamline your finances and grow your business.
Add to compare
Starts from $3.75 / month when monthly
Xero Reviews & Ratings
Are you using Xero?
Spotsaas Editor’s POV
Xero has repeatedly proven to be a reliable and user-friendly accounting solution, especially for those transitioning from other platforms or new to accounting software. The standout feature, as highlighted in numerous reviews, is their exceptional customer support. Users consistently praise the team for being knowledgeable, patient, and quick to resolve issues, ...Read more
Xero pros and cons
Excellent and highly responsive customer support, praised for quick problem resolution and knowledgeable staff.
Patient and professional support team offering step-by-step guidance, making it easier for users to solve complex issues.
Easy to use for new users, with support helping users transition from other software like QuickBooks.
Clear troubleshooting guidance covering technical issues like browser or payroll challenges.
Difficulty connecting with support initially, though the quality of assistance once connected is rated highly.
New users may encounter challenges with specific features like payroll matching or batch payments without support.
Filter results
Sort by :
Showing 2951-2960 out of 4649
W
WGG
02/03/21
Habib is an absolute hero - Xero Support
Due to Covid-related disruption, I hadn't been into my Xero account for a few months. My bank feed hadn't refreshed, and whilst it appeared to contain all the transactions, the statement totals didn't add up, indicating that there had been a glitch in the import. I hadn't yet done any reconciling since I opened the account, so I wanted to scrap the old bank account completely and start again afresh. Long story short, I contacted Xero Support Team for help, and I was contacted by Habib. ...
Read more
B
Braydon
02/03/21
Assisting with subscription move
Really good chat with xero consultant, very informative and helpful.
NH
Nicola Hampton
02/03/21
I needed help upgrading our account and…
I needed help upgrading our account and getting registered for non-profit status. The responses were timely, on point and productive.
CG
Chantel Griffin
02/02/21
Raz was exceptionally professional and…
Raz was exceptionally professional and clear on instructions given. He knows his product. Such a star!
PJ
Pieter Jacobus Le Grange
02/02/21
Raz - Lekke!!
Raz, from Xero was super helpful and made me feel right at home!! what a great chap. The software is great and incorporates perfectly and seamlessly with my current business management software.
K
Kasper
02/02/21
Another month wasted trying to get…
Another month wasted trying to get hsbcnet to work. I am amazed at how terrible the service is. Spent 8 months now. And countless hours. What a mistake we made when we signed up to xero
AW
Ali Watson
02/01/21
Lizzie from Xero phoned in response to…
Lizzie from Xero phoned in response to my query with one of their reports. I was unable to remove an item from the report even when I'd followed their online instructions. She was friendly and helpful and between us we sorted it out and now she's going to contact her online support to slightly reword the instructions and make them clearer :)
S
Simone
02/01/21
Excellent service from Xero
Excellent service from Xero, being able to work through an issue and resolve the problem.
L
Luth
02/01/21
quick and helpful
Quick, thorough responses to a problem that's been causing problems for months. Solved it in 5 minutes flat with a screen-share.
C
Chris
01/30/21
Had problems with 2fa
Had problems with 2fa. Emaile xero and sorted ! Only comment is website makes it tricky to know when you have sent a request . Otherwise 5* for service !
Free vendor scorecard
Evaluate Xero objectively with the accounting software scorecard
A weighted accounting software vendor scorecard to score Xero against your real requirements — not the marketing.
- Weighted criteria you can edit
- Score multiple vendors side-by-side
- Shareable with your buying committee
No file downloads on screen — we email it to you. One-click unsubscribe anytime.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].