9.6
SpotScore
Xero Reviews in October 2026: User Ratings, Pros & Cons
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Starts from $3.75 / month when monthly
Xero Reviews & Ratings
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Spotsaas Editor’s POV
Xero has repeatedly proven to be a reliable and user-friendly accounting solution, especially for those transitioning from other platforms or new to accounting software. The standout feature, as highlighted in numerous reviews, is their exceptional customer support. Users consistently praise the team for being knowledgeable, patient, and quick to resolve issues, ...Read more
Xero pros and cons
Excellent and highly responsive customer support, praised for quick problem resolution and knowledgeable staff.
Patient and professional support team offering step-by-step guidance, making it easier for users to solve complex issues.
Easy to use for new users, with support helping users transition from other software like QuickBooks.
Clear troubleshooting guidance covering technical issues like browser or payroll challenges.
Difficulty connecting with support initially, though the quality of assistance once connected is rated highly.
New users may encounter challenges with specific features like payroll matching or batch payments without support.
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Showing 2811-2820 out of 4649
MG
Mrs Garman
03/31/21
A great system for a first time…
A great system for a first time accounts user
CH
Caroline Hughes-Miles
03/31/21
Excellent system very straightforward…
Excellent system very straightforward to use...
JC
JOLI COLE
03/31/21
Great online support!
I had an issue with a client on Hubdoc and the support team emailed me back within an hour and it was all sorted! Such amazing support!
S
Su
03/31/21
Good useful way of accounting for SME
Good tool for small business accounting
T
Tesshoc
03/31/21
Simple to use but totally effective.
Simple to use but totally effective. I've been using Xero for about 3 years now and couldn't manage without it. So easy to keep on top of things on a daily basis so you have instant information to hand. And now with MTD, it has been a painless transition.
TS
Tony Scully
03/31/21
The value for money is out of this…
The value for money is out of this world. We run our business for under £40 a month in the knowledge that as we grow Xero can grow with us
EV
Etienne van den Brink
03/31/21
Easy to use and Time-saving
Easy to use and Time-saving. Love XERO!
EM
Eddie McGoldrick
03/31/21
Just had my first experience of Xero…
Just had my first experience of Xero Support after 3 years of using the product for 3 of my companies. They were great! Alex was knowledgeable, professional and friendly - what more could you ask for? Xero is a truly great product, and now I know it is backed up with great support.
SD
Shirley Durrant
03/31/21
Very user friendly and loads of help…
Very user friendly and loads of help and advice if needed.
HB
Hugh Barry
03/31/21
Our review First Northetn Group
Been a great help to our business. Don't know what we would have done without them
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].